Editorial Board   

Mr. Miller

Michael Miller

Chief Technology Officer, EZYield, a TravelClick Company

Michael Miller is a technology innovator with over 20 years of experience in advanced solution development across a variety of industries and platforms. He joined EZYield, a TravelClick company, as part of the leadership team in October 2010 and is responsible for the development and global implementation of its advanced enterprise-level infrastructure. Under Mr. Miller's technical direction, EZYield expanded its leadership role beyond being the pioneer of the world's first automated channel management technology. Its groundbreaking software-as-a-service solution has quickly become the hotel connectivity standard for revenue managers around the world. EZYield solutions significantly improve the revenue potential of hotel properties by offering integrated connectivity solutions that boost revenue and increase efficiencies by streamlining connections between hotel systems and booking channels. Today, EZYield has become the undisputed leader in integrated connectivity solutions for hotels, serving 4,000 hotels in 96 countries. Prior to his work with EZYield, Mr. Miller developed game changing products and applications for a range of world-class organizations. As a former senior engineer for the Walt Disney World Company in the 1990s, he is best known as one of the inventors of the Disney FastPass, a revolutionary queuing technology that has since become a staple at Disney theme parks around the world. He was also on the founding team of Leap Frog International, a popular line of interactive educational products. As an entrepreneur, he developed firmware that is currently used in U.S. military radar systems. Immediately prior to joining EZYield, Mr. Miller served as director of corporate IT for Compass Knowledge Group, a firm that provides sales and marketing services to nonprofit universities. Throughout his career, he delivers strategic innovation that helps companies achieve new levels of competitive advantage and customer service. Mr. Miller has a Bachelor's of Science degree in Electrical Engineering from Lehigh University.

Mr. Miller can be contacted at mimiller@travelclick.com

Coming up in July 2020...

Hotel Spa: Back to Nature

As the Wellness Industry continues to expand, hotel spas are also diversifying, placing a greater emphasis on overall well-being. For some spas, this means providing clients with all-inclusive packages that include fitness classes, healthy dining, and offsite leisure activities, in addition to their core services. For example, spas near ski resorts are offering packages that include lift passes, pre-ski yoga sessions, after-ski dinners and spa treatments. Other spas are offering packages that include massages, saunas, mineral baths, hot springs, and recreational hiking and snowmobile activities. These kinds of spa offerings are also part of a "Back to Nature" movement that encourages guests to get out and experience the healing qualities of nature. One such therapy is the Japanese practice known as "forest bathing" which has become popular with spas that are near wooded areas. This practice relies on the ancient power of a forest for promoting a sense of health and well-being. Other spas are incorporating precious metals and stones into their health and beauty treatments - such as silver, gold, pearls and amber. Silver ion baths relax the body and mind, reduce fatigue, and restore energy balance. Gold keeps skin radiant and can even treat various skin diseases and infections, due to its antibacterial qualities. Amber is used to calm the nervous system and to relieve stress. Other natural products and therapies that are increasingly in demand include sound therapy, cryotherapy, infra-red saunas, and even CBD oil, which is being used in massages, facials and foot scrubs, providing a new form of stress relief. The July issue of the Hotel Business Review will document these trends and other new developments, and report on how some hotel spas are integrating them into their operations.