Editorial Board   Guest Author

Mr. Candeias

Mario Candeias

General Manager, Espinas Hotels

Mario Candeias is a 25-year hotel veteran, currently leading the most ambitious Iranian hospitality project, Espinas Palace (Espinas Hotel Group), based in the vibrant metropolis of Tehran.  

He previously held key positions in the luxury arena in Portugal's benchmark hotel brands, Pestana Hotel Group and Tivoli Hotels & Resorts (at present owned by Minor Hotel Group, from Thailand).

He served as Regional Director and General Manager for the flagship geographic areas and properties of these two world renowned, several of them proudly under The Leading Hotels of the World affiliation. He has multi-property management experience, both urban and resort, and is credit with spearheading many advanced branding and marketing concepts and industry-wide events that helped advance the hospitality sector in the country.

Mr. Candeias also has an extensive consulting and teaching collaboration with prestigious academic institutions in Portugal and abroad, such as the faculty of Economics of the University of Algarve (Portugal) and Wisconsin-Stout Hotel School (ranked in the world's Top 10).

With a strong academic background, he has a base education in Hospitality Administration and Marketing Management in Portugal, plus an MBA. Faithful to his lifelong learning commitment, Mr. Candeias coursed several Executive Education programs abroad, namely Advanced Hospitality Programs at CORNELL School of Hotel Administration, NY, USA, and Ecole Hotelliere de LAUSANNE, Switzerland. He also studied Corporate Finance at HARVARD Business School, MA, USA, and INSEAD, Fontainebleau, France.

He has led seminars and master classes throughout the country, by request of Tourism & Hospitality related instituions. Topics covered range from Hotel Development to Operations, Destination Management and Competitiveness. Mr. Candeias is an avid reader and writer on Tourism and Hospitality, Economics and Management.


Please visit http://www.espinashotels.com for more information.

Mr. Candeias can be contacted at 982183844021 or mario.candeias@espinashotels.com

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.