Editorial Board

Ms. Mockus

Eileen Mockus

CEO, Coyuchi

Eileen Mockus is Chief Executive Officer of Coyuchi, Inc., makers of organic and natural bedding, bath linens, sleepwear, table linens and other home textiles. A natural lifestyle pioneer, Coyuchi was founded more than 20 years ago in the California coastal village of Point Reyes Station. Today, Coyuchi is a rapidly emerging home textile brand with national recognition in the media and a retail internet presence growing at over 60% per year---testimony to an enthusiastic and devoted national customer following. Before joining Coyuchi as Vice President of Product Development in 2011. Ms. Mockus gained practical, technical and entrepreneurial experience working in textile production, sourcing and materials testing for such iconic brands as North Face, Patagonia and Pottery Barn Kids. Developing a passion for textiles in her youth, Ms. Mockus holds a Bachelor of Science in Textile and Clothing from the University of California, Davis, where she graduated with college and department honors. She subsequently earned a Masters of Science in Business Administration with an emphasis on Small Business and Entrepreneurship at San Francisco State University. Ms. Mockus is steadfastly committed to the values of the Coyuchi brand, as expressed by the quality, touch and reverent sourcing of all the company’s products. Under her leadership, Coyuchi’s cotton products have secured certification to the Global Organic Textile Standard, the world’s leading textile processing standard for organic fibers, and the launch of furniture and table linen categories. Ms. Mockus has lived in the San Francisco Bay Area for many years with her husband, two children and three cats.

Ms. Mockus can be contacted at 888-418-8847 or emockus@coyuchi.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.