Editorial Board   Guest Author

Mr. Westman

Stephen Westman

General Manager, The OUT Hotel, NYC

Stephen Westman has fourteen years of professional experience starting in advertising with Starcom Worldwide (a division of Leo Burnett) and later Eightball Media. After a brief stint in advertising, Westman transitioned into the hospitality industry, beginning with W Hotels. Stephen was later part of the opening team that launched the very first “urban” Hard Rock Hotel and was integral in developing the service standards and procedures as well as leading all activations related to the marketing and public relations initiatives for the launch of the Chicago project. In 2005, Mr. Westman left Hard Rock Hotel Chicago to open his first bar, The Lakeview Broadcasting Co. One year later, Mr. Westman expanded his Lakeview presence by opening the boutique The Lakeview Manufacturing Co., later rebranded as Clandestine Industries Landmark, named after and in partnership with hometown hero and Fallout Boy bassist, Pete Wentz’, thriving clothing line. In 2008 Mr. Westman and Mr. Wentz (along with Pete’s management company, Crush Music Management: Train, Gym Class Heroes, Fall Out Boy, Courtney Love, etc.) joined forces yet again to create and expand a nightlife empire. Mr. Westman became the managing partner of Angels & Kings, a celebrity-driven “dive bar” concept situated in New York City. Since the flagship opening in 2008, Mr. Westman has completed a comprehensive brand overhaul and has expanded the brand by procuring deals in Chicago and Los Angeles as well as a franchise deal in Barcelona, Spain in partnership with Sol Melia Hotels & Resorts. During this entrepreneurial stage, Mr. Westman established himself as a major player in the Chicago hospitality scene. His projects have received multiple accolades including “Best New (bar) Concept” by the Chicago Tribune’s Red Eye edition. Stephen has also been featured in numerous local, regional and national media outlets including MTV News, Fast Company Magazine, PerezHilton.com, Crain’s Chicago Business, NBC’s “First Look” and On-Air with Ryan Seacrest to name just a few. Mr. Westman re-joined Hard Rock Hotel Chicago in 2010 as Operations Analyst, working directly with hotel ownership to identify, recruit and develop a team and operation that was a representation of the core values championed by owner, Charles Becker, and Executive Vice President of Becker Ventures, Carrie Becker Meghie. In 2011, Westman was named Hotel Manager for Hard Rock Hotel Chicago and subsequently took a more hands-on role with all facets of the business. That same year, Mr. Westman was invited to be become a partner in Becker Entertainment – a new division of the Becker empire. Most recently Westman was recruited by NYC developers/hoteliers Ian Reisner & Mati Weiderpass to become the General Manager of THE OUT NYC. As General Manager, Mr. Westman will again work alongside ownership to re-position the resort while maximizing the potential of the asset and team. Mr. Westman graduated from DePauw University with a major in Communication Arts & Sciences. He is a proud supporter of the Jackson Chance Foundation (www.jacksonchance.org) and a die-hard Chicago Cubs fan. Mr. Westman currently resides in New York City.

Mr. Westman can be contacted at 212-947-2999 or Stephenw@theoutNYC.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.