Share | |
Mr. Fears

Meetings & Conventions

Meetings: Five Simple Ways Operations are Going Green and How it Affects the Bottom Line

By Bruce Fears, President, ARAMARK Harrison Lodging

"It's not easy being green" may be the tagline for everyone's favorite frog, but it does not necessarily ring true when it comes to environmental responsibility. As the green trend moves away from an overnight fad into an actual movement, companies from clothing distributors to the meetings industry are taking serious action to ensure that Mother Earth is still around for future generations.

Going green is especially imperative to the meetings and hotel industries. While hotel and conference customers may not think twice about using a new towel with every shower, leaving the lights on when no one is in the room, or printing out more copies than are needed, companies like ARAMARK Harrison Lodging are taking their environmental responsibility seriously. It is important to keep in mind that the average hotel purchases more products in one week than one hundred families typically do in a year. Add to this the products and services used for learning and training events and it is easy to see why conference centers can have a huge impact on the environment.

According to the Convention Industry Council, "A green meeting or event incorporates environmental considerations to minimize its negative impact on the environment." Meeting planners recognize the importance of environmental responsibility and are now choosing venues not only based on location and price but also like sustainable cuisine and recycle-friendly properties when planning their next gathering.

Conference centers are helping planners with the dirty work, and it's not just about recycling these days. ARAMARK Harrison Lodging (AHL) is committed to promoting environmentally-friendly practices and is now holding its more than 50 properties accountable for minimizing their effect on the environment. AHL's Environmental Steward program, led by Karen Wittig, vice president of sustainability and environmental education of AHL, represents one of the industry's most comprehensive plans to reduce the impact professional services has on the environment. AHL's environmental expertise helps clients create a competitive advantage in the marketplace through a demonstration of corporate social responsibility and thought leadership in the green meetings arena. It also has the potential to deliver financial and operational results that streamline event execution and help clients achieve their business goals. This expertise can provide customers with the benefits of an eco-friendly event while minimizing the impact their purchases and consumption have on the environment.

In-house environmental stewards designated at each ARAMARK Harrison Lodging conference center and park property help implement and develop these standards. The stewards are responsible for researching local suppliers and establishing relationships with environmental agencies to help understand the available resources and how they can be integrated into operations. The ultimate goal is to show continual improvements towards a long-term objective of reducing dependency on natural resources.

As part of its Environmental Steward Program, ARAMARK Harrison Lodging offers environmentally-friendly operating guidelines and practices in five key areas: ** **

Sustainable food

The movement toward the greening of the conference center and hotel industry has also come to include improving the health of meeting attendees as well as sustaining our natural resources. In one such effort to support a more environmentally-friendly approach to food preparation, ARAMARK has partnered with the Monterey Bay Aquarium Seafood Watch Program, which raises awareness about the importance of buying sustainable seafood.

Sustainable seafood comes from sources, either fished or farmed, that can exist over the long term without compromising the species' survival or health of the surrounding ecosystem. Through Seafood Watch Guidelines, the Monterey Bay Aquarium recommends which seafood to buy or avoid, helping consumers become stronger advocates for environmentally-friendly seafood.

A commitment to sustainable practices includes increasing purchases of organic and locally-grown or sourced products; offering supplemental catering menus that promote the use of grass-fed beef, cage-free eggs, dairy produced without antibiotics or hormones, organic wine and beer and fair-trade coffee. This also means eliminating trans-fats, incorporating dairy products free of added bovine growth hormones (BGH), and obtaining locally-grown and produced products when possible to help reduce fuel consumption in the delivery process.

At Skyland Resort and Big Meadows Lodge at Shenandoah National Park, an ARAMARK-managed property in Virginia, Executive Chef Terry Sheehan highlights traditional Southern cuisine native to the Shenandoah region and showcases the locally produced wines of some of Virginia's finest wineries and vintners. Shenandoah National Park Lodging hosts sustainable cooking workshops throughout the year that showcase the unique culinary approach to using the highest quality foods that sustain the environment.

ARAMARK's commitment to sustainable, healthy and delicious food is proof positive that national park cuisine doesn't mean hot dogs and hamburgers anymore. Guests from Alaska to Arizona are now experiencing the difference that sustainable and organic cuisine can make for meeting and conference events at Mesa Verde National Park, Denali National Park & Preserve and Lake Powell Resorts & Marinas, for example.

Adding a bit of healthy culinary flair can also help generate more enthusiasm among attendees for the meeting's purpose and might even inspire those break-through, ah-ha ideas that make the extra thought in the planning process worthwhile to your business' bottom line.

Earth-friendly procurement

Through purchases of environmentally sound goods and services, including bio-based products, earth-friendly procurement is key to minimizing the environmental footprint of a meeting or event. ARAMARK Harrison Lodging properties boost the purchase of post-consumer content recycled or Forest Stewardship Council (FSC)-approved office paper and stationary; recycle ink cartridges through approved recycling sources; and utilize cleaning products recognized as environmentally safe and non-toxic.

Building design and operations

For a property to be completely green, its facility structures must reduce environmental impact and be able to show actual progress and results. Guest rooms can feature dozens of environmental and energy-saving enhancements. ARAMARK Harrison Lodging's EcoRoomsTM, for example, incorporate more than 50 sustainable items. The EcoRooms, introduced at AHL's Lake Powell Resorts & Marinas, are part of ARAMARK's wider green environmental management system. Elements of the EcoRooms include battery-powered alarm clocks, bath flooring made from recycled glass and select ceramic materials, carpet made from 25 percent post-consumer and 25 percent post-industrial content materials, sliding glass door featuring energy savings and appliances including water-efficient toilets.

Energy and water conservation

An effective green meeting conserves and reduces water and energy consumption. By simply not pre-filling water glasses at banquet tables during three days of lunches for 2,200 attendees, 520 gallons of water can be saved. (1)

When purchasing new or replacement equipment, ENERGY STAR equipment is the most energy efficient. The Mission Bay Conference Center at UCSF in San Francisco uses Compact Fluorescent Lights (CFLs) in all its light fixtures to conserve energy. According to ENERGY STAR, CFLs use about 75 percent less energy than standard incandescent bulbs and last up to 10 times longer. Each light bulb saves about $30 or more in electricity costs over the bulb's lifetime and produce 75 percent less heat, making CFL bulbs safer to operate.

ARAMARK Harrison Lodging is purchasing more than 15 million kilowatt-hours (kWh) of green power, which is enough to meet all of the company's electricity use. ARAMARK Harrison Lodging purchased renewable energy certificates (RECs) from Renewable Choice Energy and Bonneville Environmental Foundation.

As a result of these initiatives, the Environmental Protection Agency (EPA) recently ranked ARAMARK Parks & Resorts No. 29 on its Fortune 500 List of Green Power Purchasers because of its strides to reduce its carbon footprint through the purchase of green power.** **

Waste management

Using recycled products, recycling and reusing items and reducing materials can significantly lessen the environmental impact of an event. If a five-day meeting serves 2,200 people snacks during breaks, breakfasts, lunches and receptions using dishware instead of plastic disposables, it prevents 1,890 lbs. of plastic from going into a landfill. That's nearly one ton. (1)

AHL recommends to its environmental stewards the following easy ways to cut down on waste from meetings including recycling glass, plastic, paper and other materials where local municipal and facility guidelines allow. It also encourages organic waste composting and other practices in conjunction with facility practices; the increased use of biodegradable service ware and 100 percent recycled napkins; and a decrease in the use of packaged condiments.

ARAMARK Harrison Lodging strives to responsibly address issues that matter most to its clients, customers, employees, and communities by focusing resources that make a social and business impact in the areas of employee advocacy; environmental stewardship; community involvement; and health and nutrition. The company's environmental stewardship efforts offer expertise and practical solutions that help clients reduce their environmental impact. The meetings industry is moving towards making environmentally-friendly practices the norm, not the exception.

(1) Statistics courtesy of Green Meeting Industry Council website

As President, ARAMARK Harrison Lodging, Bruce Fears is responsible for operations at over 50 conference centers, corporate training centers and specialty hotels in educational environments, as well as 14 state parks and other resort operations. He assumed his current position following the integration of ARAMARK’s conference center, corporate training business with its parks and resorts business. Mr. Fears received a BA from Bridgewater College and participated in programs at University of London’s School of Economics and University of Florida’s School of Management. Mr. Fears can be contacted at 425-957-9708 or fears-bruce@aramark.com Extended Bio...

HotelExecutive.com retains the copyright to the articles published in the Hotel Business Review. Articles cannot be republished without prior written consent by HotelExecutive.com.

Receive our daily newsletter with the latest breaking news and hotel management best practices.
Hotel Business Review on Facebook
RESOURCE CENTER - SEARCH ARCHIVES
General Search:

MAY: The Hotel Spa
High Value Marketing

Jason Guest

Wireless Internet is changing the way business gets done in the hotel industry. There's a tremendous demand for wireless access - for overnight guests and even for conferences and trade shows. It's not just for email and Web surfing anymore. Video streaming, audio streaming and voice-over-IP are all competing for the same Internet pipe. This is compounded by the growing trend for trade shows and conferences to offer high-speed wireless data service to their attendees, which can slow Internet traffic to a crawl. This demand means opportunities for new revenue streams. Wireless has also created new ways for hotels to connect with their guests to generate loyalty. READ MORE

Derek Wood

In today’s ever increasing ‘digital age’ the importance of providing a quality High Speed Internet Access system for your guests is more important than ever. The recent huge increase in mobile wi-fi devices has just added a new dimension to the problem. And yet to many hotels this service is seen as cumbersome, expensive non-revenue generating and does not rank highly at senior management level when increasing guest satisfaction is being discussed. This article examines some of the issues facing the hotelier today and suggests a few ways to overcome the problems. READ MORE

Roger Crellin

Much to the chagrin of property owners, free WiFi has become a guest expectation rather than a perk. Since the free WiFi model was introduced, hotel operators have faced the rapid adoption of bandwidth-hungry mobile devices such as tablets and smartphones. Not only do guests expect free WiFi, but they also expect ease of use and constant connectivity, similar to what they experience at home. What was once a means to improve satisfaction and engender loyalty, free WiFi that underperforms can actually have the opposite effect, causing dissatisfaction and frustration with a property that doesn’t provide a positive experience. READ MORE

Terence Ronson

As mentioned in a previous article, prior to the birth of IOS (Apple’s operating system), truthfully, we only scratched the surface and played around with implementing Wi-Fi in Hotels. But now, four years later with millions and millions of IOS devices in the hands of millions and millions of our loving guests, this has become the most disruptive of technologies in the modern era. That along with the creation of the smartphone and its Big Brother - the TAB – where there are sales predictions of 153 million units next year, and climbing to 232 million by 2016. This has set loose a tsunami of unparalleled demand - for a strangely invisible service! No wonder CIO’s call Wi-Fi a four-letter word. For the sake of repeating myself, today’s Hotel Wi-Fi network (and more critically tomorrow’s) is one of the principal areas in which your hotel will be judged. READ MORE

Coming Up In The June Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Sustainable Development: Principles and Best Practices
Sustainability is now a daily topic that affects every facet of hotel development and operations. As hotelier Hervé Houdré recently noted "The goal of Sustainable Development is clearly to secure economic development, social equity, and environmental protection. As much as they could work in harmony, these goals sometimes work against each other". In the June Hotel Business Review, some of the industry's most recognized sustainable development experts come together to identify emerging trends and discuss how sustainability is currently affecting the hotel industry. Each author presents the most important aspects of sustainable development of much interest to hotel owners, operators, investors and developers. We include perspectives and case studies on best practices from leading hotel groups and other industry players.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"300,000 Rooms Complete, 15,700,000 to Go"
"Destination Earth: A Customized Approach to Sustainability"
"Why This New Standard is Going to change Hotel Energy Management Forever?"
"How Two Major Hotel Companies are Turning Sustainability into Tangible Business Advantage"
PLUS: Green Certification - Development & Investment Outlook - Case Studies - Green Design – Sustainable Development Strategies - Green Luxury - CSR Programs - Green Facility Management