Search Engine Advertising: Happy Landings
By Tema Frank CEO, Frank Reactions | January 27, 2012
One of the easiest ways to promote your hotel to non-locals is with search engine advertising. But what happens when they click on the ad and go to your site? All too often, what they see is not what they expected, so they just click back to the search engine, wasting you money and losing potential business. How can you minimize wasted click-throughs and maximize search-inspired bookings? One key is to think carefully about your "landing pages". Jargon Alert: A landing page is the page people land on when clicking your ad.
Home May Not Be The Best Landing Page
Your home page is designed to speak to many audiences. It gives an overview of who you are and what you do, and, typically, a way to probe further to get at the details. But if someone has clicked an ad, they've got a concrete idea of what they are looking for. You want to help them get to it as quickly as possible. So for each ad you run, figure out which would be the most relevant page on your site to direct people to.
Let's say you have hotels in Atlanta, Augusta, and Savannah. If someone typed in "hotels Georgia" for their search, you want to bring them to a page that lists all three hotels. But if they typed "hotels Savannah", bring them straight to a page about your Savannah hotel. If you bring them instead to the one that lists all your hotels, they might miss the Savannah location.
Oddly, even big sites sometimes goof on this.
Make Action Easy
The Hotel Business Review articles are free to read on a weekly basis, but you must purchase a subscription to access
our library archives. We have more than 5000 best practice articles on hotel management and operations, so our
knowledge bank is an excellent investment! Subscribe today and access the articles in our archives.