New ADA Standards Affecting Swimming Pools

By Stephen Barth Founder, HospitalityLawyer.com | June 24, 2012

Co-authored by Vinh Nguyen, J.D., M.B.A. & Diego Demaya, J.D., Southwest ADA Center

What if someone told you that by spending an estimated $5, 000 (sometimes a little less, sometimes a little more), you could show exceptional appreciation to the men and women that became disabled while protecting our rights during a war?

Or what if you had a child that was disabled but loved to swim. Would you want them to be able to enjoy all of the amenities that a place of public accommodation has to offer, or would you want them to have to sit on the side of the pool while all of the other children were playing in it?

Perhaps it is time to take a different perspective on the ADA.

It is only natural that business operators resist spending time and money on items that do not have a perceived ROI. After all, that is why they are in business. It is also natural for all businesses to want clear criteria in order to comply with legal requirements. After all, it is difficult to hit a moving target.

Isn't it just as natural for all members of the traveling public to want to enjoy all of the amenities a place of public accommodation has to offer? After all, everyone is paying to stay and part of the value proposition are the amenities.

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.