Signs You Need to Hire a New Grounds Care Provider

By Ken Hutcheson President, U.S. Lawns | April 16, 2017

Hoteliers place a significant investment in their grounds that can be dramatically diminished without proper care and oversight. Given how important it is to protect this asset, you should have a grounds care provider you can rely on. Someone who knows the specific needs of your hotel, what challenges your region can expect, and how to take care of your landscape. Otherwise you risk the health and overall appearance of your landscape.

Your grounds care provider should have a plan in place to handle the various dangers your property might encounter. Depending on the location of your hotel, your landscape can face several threats throughout the year, either as a result of natural causes or human error. Examples include improper pruning, bug infestation, over/under fertilizing, and damage from frost or wind. Another example can be seen in the mid-Atlantic region; if your irrigation isn’t working properly in the middle of summer, you can burn your vegetation quickly. In Florida, your turf can burn out in just one week without proper irrigation. And in the North-East region in winter, your irrigation’s pipes can burst if you haven’t blown out the lines properly. Almost every property throughout the country has irrigation, so if your contractor isn’t checking it, there can be serious ramifications.

But those aren’t the only challenges a property can encounter. In the landscape industry, we struggle with issues including weather, employees, small tools, and equipment. Knowing this, we manage what we know we can manage and we prepare to address the problems we can’t entirely prevent. This is where having the right resources on hand is so important. That way if the weather doesn’t cooperate and it starts raining in the middle of a job, a grounds care provider can juggle different tasks at different properties. This level of flexibility allows the grounds care provider to attend to the other needs of his customers’ properties, instead of allowing the rain to cause serious delays in his or her work. If that grounds care provider has a smaller crew, however, or they don’t have enough equipment to be used at different locations at the same time, they can be in trouble.

Having the right resources available, can be the difference between having a grounds care provider who is only equipped to make remedial changes and one who can also make enhancements. Grounds care providers can work with you to make improvements to your property, they can provide timely repairs, cost-saving advice, all while protecting the life of your plants. But what if you don’t have a grounds care provider you can rely on? What are things you should look out for to determine whether you have the right grounds care provider for your property?

Here are Three Signs you Need to Consider Hiring a New Grounds Care Provider

  1. The Hotelier is Having to Manage His or Her Landscape

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.