Do You Vote for Cows or Cars?

By Bonnie Knutson Professor, The School of Hospitality Business/MSU | June 18, 2017

Here is a crazy question for you: Which do you think is the biggest culprit when it comes to generating greenhouse gasses – transportation or livestock? If you are like most people, your answer is going to be transportation. After all, if you turn on any news channel, thumb through any newspaper, or look at any online environmental website, you’ll find each is awash with information about government mandates to increase fuel efficiencies, about electric cars, or about the need to increase public transportation. But let’s face it, Americans love their cars, especially their big cars. To understand that, all you have to do is look at auto sales statistics. Led by SUVs, 2016 US auto sales set a new record high of 17.55 million units and accounted for 63% of total sales. And Ford's F-Series pickup remained the bestselling vehicle in America, with 820,799 trucks sold. That's the equivalent of 93 trucks sold every hour. Then there are 18-wheelers, motorcycles, mopeds, aircraft, ad infinitum. With numbers like this, it is no wonder that most people would vote for transportation.

While there is no doubt that our love affair with cars, SUVs and pick-up trucks impacts the sustainability of the world’s climate, water, and natural resources, it is our love of meat that has an even larger impact. According to a baseline UN study, the livestock sector generates about 18% more CO2 than transportation, and it also is a major factor in land and water consumption. WOW! And we thought our old gas-guzzler was the big culprit.

Now this article is not call for vegetarianism although there is a lot that can be said for eating more fruits, vegetables, and grains. Ask any nutritionist or personal trainer. This article is certainly not an environmentalist decree either, although a lot can be said about saving our planet’s natural resources. Nor is it another call for recycling, low energy light bulbs, and conserving water, although those are likewise noble goals. What it is, however, is a piece of the puzzle that can explain the consumers’ changing eating behaviors. And it presents both challenges and opportunities for every food operation from the Golden Arches to a luxury hotel. Yours included. You might think of it as feeding the future.

I read somewhere that 2016 was the year of plant-based proteins and that they will continue to be a major food trend in 2017 and beyond. To better appreciate this shift, it will help to understand what is driving it. First, is the explosion technology that allows new plant-based protein to “bleed.” The two most notable examples are the Impossible Burger and Beyond Burger. These burgers look, taste and smell like beef, but they are made entirely from plants. They sizzle on the grill and even brown and ooze fat when they cook. More importantly, they actually taste like “the real thing.” In taste tests, people don’t detect the difference between them and burgers made from beef. Already, these burgers have debuted in high end restaurants across the country, where they were enthusiastically received by guests. The owner/chef of Jardiniere in San Francisco, Traci De Jardins, said that demand for the new burger was so great and the line out the door was so long that she had to start issuing tickets to try it. Wouldn’t your restaurant manager love to have that problem? Could an Impossible Burger or Beyond Burger have the same effect on your hotel’s menu?

Second, major meat producers – such as Tyson Foods – see the writing on the wall when it comes to the future of plant-based protein. They are taking advantage of this opportunity and investing heavily in the development, production, and distribution of new meat alternatives that will stretch beyond “where’s the beef.” So as the supply increases, consumer availability and acceptance will also increase. Remember the old Diffusion of Innovation Theory that we all learned in school? Well, the adoption of plant based “meat” products is a perfect illustration of the theory that explains how, why, and at what rate new ideas and technology spread from a few early adopters to the general population.

Third, restaurants are jumping on the plant-based protein bandwagon too. Chef Brad Farmerie put the Impossible Burger on the menu at his Michelin-starred Public in New York City as well as his Saxon + Parole, named “Best Bar Family” in the Big Apple. Plant based “meats” were increasingly visible at the 2017 National Restaurant Show is Chicago. Looking at this year’s industry hot trends, restaurant consultants, Baum and Whiteman, predicted that vegetables will “extend their domination of the dinner plate, shoving animal protein to the edges…or off the plate.”

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.