Electric Cars Are Coming to Hotels Near You - Are You Ready?

By Rauni Kew Public Relations & Green Program Manager, Inn by the Sea | May 01, 2016

The transition from gas powered, combustion engine cars to electric vehicles (EV’s), and even hybrids, has been relatively slow. However, later this year, new models with lower price tags, sleeker styling and improved batteries with more range are expected. Couple EV improvements and expanding infra structure with looming emissions regulation, the transition from combustion engine to EV is positioned to accelerate in the near future.

“We as a country are poised over the next very few years to embark upon a new path in transportation and energy,” said Barry Woods, Director and Founder of Electric Mobility(1) “There really shouldn’t be confusion about electric vehicles. The only real question is not ‘Will it happen?’ but ‘How long will we take to let it happen?’

Is Your Hotel Ready with EV SOP’s?

EV sales are expected to make up to 15% of all car sales by 2020, and, if you are operating a luxury hotel, in 2015 the Tesla Model S was the #1 best selling large luxury car in the US. (re Tesla Motor Clubs forum) According to the Center for Solar Energy and Hydrogen Research in 2015 there were 740,000 EV’s globally, and the US saw a growth rate of 69% with EV’s totally 290,000. That means 1 in 3 of the world’s EV’s were on US roads.

As EV ranges extend with battery improvements, they will evolve and transition to primary household vehicles instead of secondary or novelty cars. As a hotel or resort wanting to make your property an attractive destination for visitors and locals, management needs to be prepared with both infra structure and policies to seamlessly handle the needs of multiple guests driving EV’s and hybrids, all arriving at your hotel, at the same time, in the very near future.

According to Barry Woods, a Director at Plug in America, there are several SOP’s hotels should think through in order to ensure a good customer service experience for EV drivers.

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Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.