Five Ways to Promote Work Life Balance

The Great Balancing Act

By Miranda Kitterlin, Ph.D. Associate Professor, Chaplin School of Hospitality & Tourism Management, FIU | March 12, 2017

Co-authored by Dr. Lisa Cain, Assistant Professor, Florida International University

How would you like to decrease employee satisfaction, decrease employee performance, increase burnout, and encourage employee turnover?

Not very appealing?

Well, the good news is that there are some relatively easy ways to make your employees happier, more loyal to your organization, and thus more likely to perform well and stick around. The secret: work-life balance.

Before we jump into our tips for improving work-life balance in your organization, we must first define what we mean by “balance.” When you think “balance”, you probably think 50/50 or a scale with equal weight on each end. However, that is not often what most people find to be balance as this is a concept highly subjective to the individual. While devoting 50 percent of one’s energy to work and 50 percent to all things outside of work may be balance to some people, most people fall somewhere else along the spectrum. For some an acceptable balance may constitute devoting 20% of their efforts to work and 80% to the home sphere. For those who identify as workaholics this may be reversed, with 80% of energy devoted to work and 20% to the home sphere. Work-life balance is contingent upon the person; it is not a fixed measurement. That is what makes providing it as an employer so challenging. It would be much easier to offer fixed solutions for providing work life balance to employees if everyone felt a sense of balance by devoting the same amount of effort to the work realm as the life realm. Alas, such is not the case.

Adding to the equation is the notion that work and life activities spill over into one another. That is to say, if you have a stressful day at work, you cannot just shut it out when you walk in the door at home. What happens in one realm ( be it work or home ) often carries over into the other, which is why balance is so pivotal. If things are great at home and in the workplace, there is no issue, but once things start to tip into the negative column, everything is affected.

Hotel Newswire Headlines Feed  

Joey Yanire
Scott  Watson
Banks Brown
Jerome G. Grzeca
David C. Marr
Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.