Don't be Fooled by the Perfect Resume
Your Perfect Candidate May Not be so Perfect
By Rebecca Barnes-Hogg Founder, YOLO Insights | March 12, 2017
You found your perfect candidate. Their resume is a dream come true—it matches your requirements exactly and you hire him or her. The anticipation of having this amazing person on your team builds as you eagerly look forward to their first day on the job. Once they are on board, however, your excitement quickly turns to dread as you realize your perfect candidate fails to live up to their perfect resume. Have you found the perfect candidate and on their first day of work, that candidate was not what you expected? This happens far more often than one might expect, and it can be avoided with some strategic thinking about your recruiting process.
Did you know that only 10% of companies feel they do a good job of recruiting? Those odds may feel stacked against you. So, how do you know whether your candidates are as perfect as their resume makes them appear?
It’s difficult, especially when the Internet is a prolific source of how-tos for everything from writing a resume and cover letter to answering commonly asked interview questions. There are key strategies you can use in your recruiting process to more accurately assess whether your perfect candidate is behind that perfect resume.
Be Aware of Your Bias
On a recent flight, my seatmate rushed to get in a last phone call before takeoff. In the process of finishing his call and switching on airplane mode, he dropped his phone. The plane was pushing back from the gate and he had to stay in his seat. I could see he was stressed because he didn’t have his phone (Can’t most of us relate?) and when we reached cruising altitude, he looked around and was unable to find it. He was sure his phone had rolled to the back of our section and he’d be unable to get it until we landed.
After we landed, I noticed the phone next to his foot and told him he was about to step on it. Rather than looking down, he insisted the phone was at the back of the section. This man was so sure of his phone’s location, that he failed to believe it was literally at his feet.
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