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BENCHMARK® Names Felicia Rahm Director of Sales for The Copley Square Hotel, a Gemstone Collection Property

HOUSTON, TX. April 20, 2017- The Woodlands … BENCHMARK®, a global hospitality company, has named Felicia Rahm director of sales for The Copley Square Hotel, a Gemstone Collection property located in Boston, Massachusetts. Stephen Cullen, BENCHMARK’s general manager for the hotel, made the announcement.

“It is a pleasure to welcome Felicia to The Copley Square Hotel and to the Boston market,” said Mr. Cullen. “She comes to us with strong sales leadership skills and experience that will contribute to our sales team and the hotel’s continued success.”

Felicia Rahm was most recently the director of sales & marketing for the Crowne Plaza Portland Downtown Convention Center, located in Portland, Oregon. Previous to this she served as director of group sales at The Heathman Hotel, a boutique luxury hotel in downtown Portland. Prior to this Rahm held sales and marketing positions for properties in Tucson, Arizona, and Portland, Oregon.

Ms. Rahm is the recipient of numerous professional honors, including the Rising Star Award from the Oregon chapter of Meeting Professionals International. She is a graduate of Pima Community College of Tucson, Arizona.

About Gemstone Collection

The Gemstone Collection includes distinctive hand-picked properties in spectacular and popular U.S. destinations coast to coast. Each upscale resort and hotel destination provides highly-personalized service and luxury reflective of the charm and unique character of the destination, while in keeping with the collection’s shared mission and passion for excellence. A distinguished portfolio of BENCHMARK®, a global hospitality company, which has been a leading US-based hospitality management company for nearly 40 years, the Gemstone Collection is the preferred choice of guests who yearn for inspiring and transformative experiences, customization over conformity, stimulation over predictability, and adventure over routine. www.gemstonehotelcollection.com To become a fan on Facebook, visit www.facebook.com/GemstoneHotelCollection, or follow us on Twitter at www.twitter.com/GemstoneHotels, on Instagram at www.instagram.com/gemstonehotels, and on Pinterest at https://www.pinterest.com/benchmarkhotels/gemstone-hotels

Contact:
Ken Ellens
KenEllens@aol.com
201-758-2864

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.