Lafrance Hospitality Wins Award from Marriott International

LITTLETON, MA. May 18, 2017 - Lafrance Hospitality recently received an award from Marriott International for the successful opening of their Courtyard Marriott hotel in Littleton, Massachusetts. Marriott International awarded Lafrance Hospitality a “Best Opening” Award, honoring the company at Marriott International’s best Courtyard hotel opening company-wide since January 2016.

Marriott International sets strict standards for opening a hotel, encompassing factors related to construction, staffing, pre-sales, and operational procedures. The Best Opening award encompasses the hotel’s pre-and post-opening successes including pre-bookings and guest service scores, among other fiscal measurements and property goals. Lafrance Hospitality is proud to accept this award from Marriott International as the company achieved and exceeded all goals set by Marriott International, and exceeded the results of other similar hotel operators who have opened Courtyard hotels since late 2015. The “Best Opening” award is awarded to hotel operators who have set a precedence of meeting goals, and setting an example of successful hotel operations.

Lafrance Hospitality President and CEO, Richard Lafrance, and Vice President Hotels, Timothy Burkhardt, accepted the award at the 2017 Marriott International Owners conference at the JW Marriott Los Angeles L.A. LIVE, on May 1. The international event, held every eighteen months, brings owners and hotel professionals together to discuss the brand’s initiatives, goals, and new product offerings for the next operating cycle. This is the second time Lafrance Hospitality has been honored with a Best Opening award. They received a similar award for the successful opening of their TownePlace Suites hotel in Wareham, Massachusetts at Marriott International’s last conference in 2015. “We are honored to be recognized again by Marriott as having the best Courtyard opening company -wide, ” said Richard Lafrance. “This is the second time we have won this award, and we couldn’t have done it without the hard work from our hotel team. They met all project deadlines, exceeded sales goals, and ensured the hotel was ready to serve our guests from the moment it opened.”

Located in The Point, a mixed-use retail destination in Littleton, Massachusetts, the hotel is in the heart of the 1-495 “Think Belt” that serves many high-tech workers at companies such as IBM, Cisco, and Sonus. Contemporary and convenient, the Courtyard Boston Littleton hotel welcomes you to enjoy an excellent hotel experience in central Massachusetts. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout, and easy access to the latest news, weather and airport conditions via their GoBoard technology. The well-equipped fitness center and indoor pool will help you stay refreshed and energized. Whether you're visiting the hotel for business or leisure, you will find exactly what you're seeking at the Courtyard Boston Littleton hotel.

About Lafrance Hospitality

Lafrance Hospitality, headquartered in Westport, MA, is a multifaceted organization that owns and operates fourteen hotels throughout New England and Florida, five function facilities, three restaurants and a catering division. In addition, Lafrance Hospitality offers management and consulting services as well as distressed asset management. Their vision is to be the premier hospitality company by employing the very best people, trained and empowered, to deliver a quality product with sensational service to every guest, every time. For more information, visit

Matthew Shaffer
Lafrance Hospitality
508-676-7888 x445

Mark Turgeon
General Manager
Courtyard Boston Littleton

Related News

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.