Appointments & Promotions

Rancho Valencia Resort & Spa Appoints Mark Phillips as New Director of Sales & Catering

SAN DIEGO, CA. June 19, 2017 - Rancho Valencia Resort & Spa, a Five-Star, Five-Diamond resort and Southern California’s only Relais & Châteaux property, is pleased to announce the promotion of Mark Phillips to director of sales & catering. Phillips brings more than 20 years of experience in the luxury hotel sales industry to the position, having previously been the director of leisure sales at Rancho Valencia for the last three years, and holding numerous leadership roles prior to joining the Rancho Valencia family in 2013.

Phillips began his journey in the hospitality industry as golf sales manager at Four Seasons Aviara Golf Club following his graduation from California State University-Northridge with a Bachelor of Science in Business Administration and Management. After ten years at Four Seasons Aviara, Phillips joined KSL Resorts as director of travel industry sales for La Costa Resort and Spa, La Quinta Resort & Club and Grand Wailea Resort & Spa.

Leading his team with expertise and a gregarious attitude, Phillips will now oversee group & leisure sales, catering and conference services, and the marketing department. Rancho Valencia is happy to see Phillips grow as an executive team member and looks forward to linking the initiatives of the sales, catering, and marketing departments to all facets of the property.

About Rancho Valencia Resort & Spa

In February 2015, U.S. News & World Report named Rancho Valencia the #1 resort in the U.S. and the #1 Relais and Châteaux hotel in the world. Rancho Valencia has garnered a reputation as one of the world’s most sought after luxury resorts. Spanning 45 lush acres of gardens, trails, olive groves, casitas and more, this Mediterranean inspired, all-suite property offers the finest accommodations, service and programming that San Diego has to offer. In late 2011, Rancho Valencia closed its doors to undergo a massive $30 million property-wide renovation which comprised of major updates including two new restaurants and a bar, Veladora and The Pony Room, an expanded fitness center, addition of the Serenity Yoga Pavilion, wine room, and a complete re-design of the 49 guest casitas and private three-bedroom Hacienda. With the help of the renovation, Rancho Valencia has recently earned additional numerous awards including Forbes Travel Guide Five-Star Award, AAA Five Diamond Award, Condé Nast Traveler 2015 Gold List and Condé Nast Traveler’s 2014 Readers’ Choice Awards as #1 in Best Resorts in Southern California, and #25 in the top 100 resorts in the world.

Contact:
J Public Relations
ranchovalencia@jpublicrelations.com
619-255-7069

Coming Up In The July Online Hotel Business Review




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Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.