Ascott Is Recognised As The Best Serviced Residence Brand And Corporate Housing Provider By Business Travellers Worldwide

Garners over 100 accolades year to date, exceeding that for full year 2016

SINGAPORE. September 13, 2017 – CapitaLand’s wholly owned serviced residence business unit, The Ascott Limited (Ascott), was recognised as the ‘Best Serviced Residence Brand’ at the Business Traveller Asia-Pacific Awards 2017 for the 14th consecutive year. Ascott has held this coveted title since it was introduced in 2004. The awards honours the best in the travel and hospitality industry as voted by 30,000 frequent business travellers.

Ascott’s premier serviced residence in Singapore, Ascott Raffles Place Singapore, also scooped the award for ‘Best Serviced Residence’ in Asia Pacific. Ascott’s properties have been winning this accolade for 13 years, with Ascott Raffles Place being recognised nine times.

In addition, Ascott was accorded the ‘Corporate Housing Provider of the Year’ at the Asia Pacific Expatriate Management and Mobility Awards organised by the Forum of Expatriate Management, a premier worldwide community for global mobility professionals. The awards recognise companies that have demonstrated best-in-class corporate housing support. Winners were chosen by a judging panel that comprised renowned multinational corporations such as Boeing, Hewlett Packard, Ernst & Young and Schneider Electric.

Mr Kevin Goh, Ascott’s Chief Operating Officer, said: “We thank our customers and travel professionals worldwide for choosing Ascott as the best in the industry. With their support, Ascott has received 109 accolades to date this year, exceeding the total number of awards garnered for the whole of last year. Their vote of confidence in Ascott encourages us to continue to enhance our customer experience and build upon our strong brand reputation as we open more properties around the world. This year, we have opened 15 new properties so far, in China, Japan, Indonesia, India, the Philippines, Saudi Arabia, South Korea, Thailand, Vietnam, the U.S., and our first property in Turkey.”

Mr Goh added: “We have been renovating our existing properties to enhance their quality. Recent upgrades include a new lobby and breakfast area at Citadines Mount Sophia Singapore, new residents’ lounge at Somerset Greenways Chennai as well as new apartments, lobby and breakfast area at Citadines Barbican London. We welcome travellers to experience our signature Ascott hospitality at our serviced residences.”

About The Ascott Limited

The Ascott Limited is a Singapore company that has grown to be one of the leading international serviced residence owner-operators. It has over 43,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East, as well as over 26,000 units which are under development, making a total of close to 70,000 units in over 500 properties. The company’s brands include Ascott, Citadines, Somerset, Quest, The Crest Collection, and lyf. Ascott’s portfolio spans more than 120 cities across over 30 countries. Ascott, a wholly owned subsidiary of CapitaLand Limited, pioneered Asia Pacific's first international-class serviced residence with the opening of The Ascott Singapore in 1984. Today, the company boasts over 30 years of industry track record and award-winning serviced residence brands that enjoy recognition worldwide. Ascott’s achievements have been recognised internationally. Recent awards include World Travel Awards 2017 for ‘Leading Serviced Apartment Brand’ in Asia; DestinAsian Readers’ Choice Awards 2017 for ‘Best Serviced Residence Brand’; TTG China Travel Awards 2017 for ‘Best Serviced Residence Operator in China’; Business Traveller Asia-Pacific Awards 2017 for ‘Best Serviced Residence Brand’; Business Traveller Middle East Awards 2016 for ‘Best Serviced Apartment Company’; Business Traveller UK Awards 2016 for ‘Best Serviced Apartment Company’ and Business Traveller China Awards 2016 for ‘Best Serviced Residence Brand’. For a full list of awards, please visit

About CapitaLand Limited

CapitaLand is one of Asia’s largest real estate companies. Headquartered and listed in Singapore, it is an owner and manager of a global portfolio worth more than S$80 billion as at 30 June 2017, comprising integrated developments, shopping malls, serviced residences, offices, homes, real estate investment trusts (REITs) and funds. Present across more than 150 cities in over 30 countries, the Group focuses on Singapore and China as core markets, while it continues to expand in markets such as Vietnam and Indonesia.

CapitaLand’s competitive advantage is its significant asset base and extensive market network. Coupled with extensive design, development and operational capabilities, the Group develops and manages high-quality real estate products and services. It also has one of the largest investment management businesses in Asia and a stable of five REITs listed in Singapore and Malaysia – CapitaLand Mall Trust, CapitaLand Commercial Trust, Ascott Residence Trust, CapitaLand Retail China Trust and CapitaLand Malaysia Mall Trust.
Visit for more information.


Media contact:

Joan Tan
T: (65) 67132864

Related News

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.