Appointments & Promotions

The Sheraton Centre Toronto Hotel Appoints Shane Downey as New Hotel Manager

TORONTO, CA. September 14, 2017 - Shane joins The Sheraton Centre from The Marriott Marquis in Doha, Qatar where he has been the Director of Food and Beverage since October 2012. During his time in Qatar he was responsible for the entire Food and Beverage Operation that included Culinary, Events and 11 of Qatar's top performing Restaurants and Bars, having all been nominated for over 75 culinary and service awards under his leadership. Shane brings a vast amount of operations experience in all disciplines to the team; he has held many senior roles globally spanning over 15 years. He has worked on 3 Continents during his time in hospitality that include Europe, The Middle East and North America.

“I am extremely honored and excited to have joined the team at the Sheraton Centre in Toronto,” said Shane Downy, Hotel Manager at The Sheraton Centre Toronto. “In this ever-changing society, the best experiences in hospitality are built from the heart. Their foundations are far stronger because they are built by human interaction and spirit. At the Sheraton Centre Toronto, it is clear that they have a true foundation of genuine hospitality at heart. I look forward to working with such a great team that has all the passion to deliver and exceed our customers’ expectations”

With the hotel at the Centre of it all, Shane will be leading the Sheraton Centre Toronto toward its vision to continue maximizing performance in guest satisfaction, while driving revenues and continuing to solidify the property’s status as a Toronto market leader.

About Sheraton Hotels & Resorts

Sheraton Hotels & Resorts, part of Marriott International, Inc., makes it easy for guests to explore, relax and enjoy the possibilities of travel at nearly 450 hotels in over 70 countries and territories around the world. Sheraton continues to enhance the brand through innovative guest experience, differentiating design, multi-channel marketing and a sharp focus on service. Sheraton is proud to participate in the industry’s award-winning loyalty program, Starwood Preferred Guest®. Members can now link accounts with Marriott Rewards®, which includes The Ritz-Carlton Rewards® at members.marriott.com for instant elite status matching and unlimited points transfer. To learn more, visit www.sheraton.com. Stay connected to Sheraton on Facebook, and @sheratonhotels on Twitter and Instagram.

Denise Roy

Coming Up In The December Online Hotel Business Review

Feature Focus
Hotel Law: Issues & Events
There is not a single area of a hotel’s operation that isn’t touched by some aspect of the law. Hotels and management companies employ an army of lawyers to advise and, if necessary, litigate issues which arise in the course of conducting their business. These lawyers typically specialize in specific areas of the law – real estate, construction, development, leasing, liability, franchising, food & beverage, human resources, environmental, insurance, taxes and more. In addition, issues and events can occur within the industry that have a major impact on the whole, and can spur further legal activity. One event which is certain to cause repercussions is Marriott International’s acquisition of Starwood Hotels and Resorts Worldwide. This newly combined company is now the largest hotel company in the world, encompassing 30 hotel brands, 5,500 hotels under management, and 1.1 million hotel rooms worldwide. In the hospitality industry, scale is particularly important – the most profitable companies are those with the most rooms in the most locations. As a result, this mega- transaction is likely to provoke an increase in Mergers & Acquisitions industry-wide. Many experts believe other larger hotel companies will now join forces with smaller operators to avoid being outpaced in the market. Companies that had not previously considered consolidation are now more likely to do so. Another legal issue facing the industry is the regulation of alternative lodging companies such as Airbnb and other firms that offer private, short-term rentals. Cities like San Francisco, Los Angeles and Santa Monica are at the forefront of efforts to legalize and control short-term rentals. However, those cities are finding it’s much easier to adopt regulations on short-term rentals than it is to actually enforce them. The December issue of Hotel Business Review will examine these and other critical issues pertaining to hotel law and how some companies are adapting to them.