Colony Palms Hotel Appoints Karen Smith as Director of Sales & Marketing

PALM SPRINGS, CA. September 21, 2017 - Colony Palms Hotel in Palm Springs, part of Mosaic Hotel Group (MHG), a California-based collection of boutique, curated hotels, has announced the appointment of Karen Smith as director of sales & marketing. Arriving at the hotel with more than 20 years of experience at luxury resorts and select service hotels across the United States, Smith oversees all sales and marketing efforts for the newly renovated property. Leading the onsite team, Smith is responsible for identifying trends, pinpointing sales targets, and creating innovative strategies to drive occupancy, draw group clientele and increase revenues at the iconic property of downtown Palm Springs.

"We are pleased to welcome Karen to Colony Palms Hotel's leadership team, " said Nicole Winslow, general manager of Colony Palms Hotel. "She brings unique industry insight, a great feel for boutique hospitality and Palm Springs properties, and a record of success at hotels and resorts across the country."

Prior to arriving at Colony Palms Hotel, Smith previously held an independent sales consultant role with client hotels, including Omni Berkshire Place in Manhattan, New York; Renaissance Montgomery Hotel & Spa at the Convention Center in Montgomery, Alabama; Grand Hotel Marriott Resort, Golf Club & Spa in Fairhope, Alabama; Crowne Plaza Orlando - Universal Blvd. in Orlando, Florida; and The Lodge and Spa at Callaway Gardens in Atlanta, Georgia. Previously, she held a range of sales-related positions for luxury properties including national group sales manager for the Parker Palm Springs, director of foreign dignitary and Middle Eastern sales for Four Seasons Hotel Houston and group sales manager for the Hilton Americas-Houston.

An active and engaged hospitality professional, Smith has brought her experience and acumen in service to a number of industry associations over the years, including dynamic membership in Sister Cities International, Greater Houston Partnership, Business Travel Association, Meeting Planners International, Religious Conference Managers Association, among others. She also served as President of Hospitality Sales & Marketing Association and Vice President of the Michigan Hotel and Resort Association.

Beyond Smith's professional life, she can be found traveling the world from South Africa to Australia to the Caribbean.

For more information on Colony Palms Hotel, visit www.colonypalmshotel.com.

About Colony Palms Hotel

Located in the heart of Palm Springs, this iconic landmark once served as a premier destination for Hollywood's elite. The Colony Palms infuses Colonial-style architecture with charming design details amidst lush gardens which house an iconic poolside restaurant. A study in contrasts, the hotel is set in a secluded environment, providing a uniquely private oasis setting while remaining only a short walk from downtown's many shops and restaurants. For more information on Colony Palms Hotel, visit www.colonypalmshotel.com.

Contact:
Randie Schoenberg
Randie@hawkpr.com

(310) 806-9410

Related News

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.