The Fontaine Appoints Richard Graham as General Manager

Seasoned Kansas City Hospitality Executive to Lead Boutique Hotel

Kansas City, MO. Nov 29, 2017 - 

Ahead of the December 2017 unveiling of its design renovation, The Fontaine announces Richard Graham as general manager to oversee the 132-key boutique hotel located in the heart of Kansas City’s landmark Country Club Plaza District.

An established leader with deep roots in the Kansas City hospitality scene, Graham brings more than a decade of boutique hotel experience to his role as general manager of The Fontaine. Graham is responsible for overseeing The Fontaine’s day-to-day operations as the hotel flows into its next chapter, in addition to ensuring the delivery of the refreshing, renewing hospitality experience travelers anticipate before arrival and remember long after departure.

“The very essence of Kansas City runs through my veins, and I am honored to share my passion for our majestic City of Fountains with guests, ” said General Manager Richard Graham of The Fontaine. “Kansas City is an exciting place to be right now, and The Fontaine connects guests to the best of it all, from hip neighborhoods, arts & culture and stylish boutiques to our city’s spirited cocktail scene and diverse restaurants.”

Most recently, Graham served as director of hotel operations at Kansas City’s Ameristar Hotel & Casino where he was responsible for the entire scope of hotel operations. He spent his decade prior at Hilton President Kansas City where he held executive leadership roles.

In December 2017, The Fontaine will unveil upgrades to its lobby, breakfast lounge and rooftop pool deck in addition to a brand-new restaurant & bar called Parker, led by Executive Chef Kevin Nicholls, serving a progressive take on new American classics with local soul.


Richard Graham
Media Contact:

Bread & Butter
Public Relations
The Fontaine
T: 213.739.7985
Tags: the fontaine, kansas city hotel, boutique hotel news, executive appointment, new hires

About The Fontaine

Related News

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.