The Harbor Club Appoints Lester Scott as Managing Director

USA, New York City, New York. September 30, 2019

The Harbor Club, a Hilton Curio Collection hotel, has brought on Lester Scott as Managing Director of the property located on the beautiful Rodney Bay in St. Lucia. Lester brings over 25 years of experience within the luxury hospitality space across three continents and eight different countries.

"Bringing someone with the experience and vision to establish The Harbor Club as a top Caribbean destination for travelers to St. Lucia is of the utmost importance, and Lester is the perfect person to do this," said Wes Hall, investor and owner of The Harbor Club. "The Harbor Club is a 4-star hotel with 5-star service, and with Lester's guidance, we'll be able to elevate the hotel with his extensive understanding of the luxury travel space."

"I couldn't be more thrilled to join The Harbor Club team to help showcase the hotel's incredible offerings to travelers from around the world," said Lester Scott. "St. Lucia is a unique Caribbean destination with so much to offer, and I'm excited to work with my incredible staff to create the best experience for our guests."

Before joining The Harbor Club team, Lester served prominent roles with the Capella Hotel Group and Ritz Carlton, where he developed his significant expertise managing world-class service teams to drive the strategic objectives for the hotel and at the corporate level.

In this new roll, Lester is working to revamp the hotel with new dining concepts, entertainment options and hotel offerings. In addition, he will manage hotel operations, day-to-day staff management and overseeing guest experience.

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Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.