Oxford Hotels & Resorts Promotes George Jordan to President

USA, Chicago, Illinois. October 30, 2019

Oxford Hotels & Resorts, LLC, a wholly owned management subsidiary of Oxford Capital Group, LLC, announced today George Jordan's promotion to president of Oxford Hotels & Resorts, LLC. Most recently, George served as executive vice president following his position as senior vice president at the company. In his new role, Jordan oversees a growing portfolio of hotels and resorts across the United States, totaling nearly four thousand hotel rooms. Jordan is also responsible for operations, human resources, legal, revenue management, and property finance teams, and continues to report directly to the Founder & CEO of Oxford Capital Group, LLC and Oxford Hotels & Resorts, LLC, John W. Rutledge.

"In addition to George being a deeply experienced innovator and trailblazer in the hospitality industry for more than 30 years, and a recognized senior leader at Oxford Hotels & Resorts, he has been a close and valued professional collaborator of mine and a part of my inner circle at Oxford Capital Group for nearly a dozen years," said Rutledge. "George has been a key contributor to Oxford's continued disciplined yet rapid national expansion. He is highly intelligent and analytical, as well as a cutting-edge operational expert with astute commercial acumen, constantly going above and beyond for our investors, customers, and fellow team members."

Prior to serving as executive vice president of operations at Oxford Hotels & Resorts, LLC, Jordan held the role of area general manager in Chicago. Today, he leads more than 2,000 team members across the growing hotel portfolio, while contributing his extensive operational, revenue management, and marketing expertise to Oxford's national acquisition activities. Prior to joining Oxford, Jordan's roles included leadership positions at The Arizona Biltmore, The St. Paul, The Marquette, Hilton International, and various Chicago properties. He serves on numerous boards, including the Magnificent Mile Avenue Association, Illinois Hotel and Lodging Association, the DePaul School of Hospitality Advisory Board, and is an active member of Holy Name Cathedral.

"I am honored with this appointment and look forward to continuing to work closely with John and the senior team at Oxford Capital Group to execute our collective vision, through our focus on people, performance, and profit," said Jordan. "Oxford lives and breathes innovation and hospitality, and as a company with a great corporate culture, encourages its people to utilize their unique personalities in creating memorable guest experiences."

Subscribe to our newsletter
for more Hotel Newswire articles

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.