The Grande Summit Hotel Appoints Restaurant Manager

USA, Summit, New Jersey. October 16, 2019

The Grand Summit Hotel, a historic hotel serving the greater New York area, has appointed Madeline Carlson as restaurant manager, responsible for developing memorable dining experiences for hotel guests and local patrons of its full-service restaurant, The Hat Tavern.

She formerly was food & beverage manager for a 173-room hotel and executive learning and development center managed by Benchmark Resorts & Hotels. Her responsibilities included increasing employee satisfaction and team morale. During her tenure, she created a training program for the property's services and bartenders.

From 2016 to 2018, she was food & beverage director for two hotels managed by Valor Hospitality Partners: Delta Hotels by Marriott Basking Ridge and Somerset Hills Hotel, a Tapestry Collection by Hilton in Warren, New Jersey. She was responsible for meeting financial objectives, hiring, training and coaching the food & beverage staff and managing social media for The Tap Room restaurant.

Earlier in her career, she was food & beverage administrator and food & beverage supervisor for Ocean Place Resort & Spa, Long Branch, New Jersey, and food & beverage supervisor for the DoubleTree by Hilton Somerset Hotel and Conference Center, Somerset, New Jersey.

Carlson studied business and science at Ocean County College, Toms River, New Jersey, and earned a ServSafe manager certification.


Madeline Carlson
/ SLIDES

About The Grand Summit Hotel

Media Contact:

Rich Roberts
Principal
RDR PR LLC
T: 717-685-4142
E: rich@rdrpr.com
W: http://www.rdrpr.com

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Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.