McNeill Hotel Company's Hampton Inn & Suites South Columbia, Maryland Opens Doors After Extensive Interior and Exterior Renovation

New GM Joseph Galvan Will Lead Property Reboot With "Hilton Cleanstay With Lysol Protection" Program

USA, Germantown, Tennessee. June 30, 2020

McNeill Hotel Company's 124-room Hampton Inn & Suites South Columbia (MD) announced today that it is now open and ready to serve guests after having completed an extensive renovation.

The renovation, which will be formally celebrated in the fall, involved both guestrooms and all public spaces and included new mattress sets and televisions in the guest rooms. The exterior of the hotel was also reimagined with new building paint, signage, and lighting. Hotel amenities include free breakfast, complimentary WiFi, indoor pool, a 24-hour business center and fitness center. Each guestroom includes luxury bedding, HDTV, free in-room movie channels and coffeemaker. The hotel offers special rooms for COVID-19 responders.

Recently appointed General Manager Joseph Galvan led the reopening of the property, which had closed in mid-March due to the pandemic. Joseph joins McNeill Hotels with over 20 years of hotel & operations experience with Hilton, Holiday Inns, and Marriott Focus Service Brand hotels where he has served in a variety of roles as Regional Director, Area General Manager, and General Manager positions.

"I am excited to be joining this exceptional organization and proud of both our team and our newly renovated Hampton Inn & Suites in what is an outstanding community and lodging market," Galvan said.

"We are pleased to welcome Joseph to the McNeill Hotel Company family as General Manager of this fabulous property," said Mark Ricketts, President & COO of McNeill Hotel Company. "In partnership with Hampton by Hilton, Joseph and the entire team at Hampton Inn & Suites South Columbia will remain committed to going ‘above and beyond' to insure that the hotel meets or exceeds all sanitation and cleanliness standards that have been established by Hilton."


Hampton Inn & Suites - South Columbia, Maryland
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About McNeill Hotel Company

Media Contact:

Mark Ricketts
President & Chief Operating Officer
McNeill Hotel Company
T: 901-322-4806
E: mricketts@mcneillhotels.com
W: http://www.mcneillhotels.com

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Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.