ISM Spa Announces Seasoned Spa Veteran Anne Melby as Senior Vice President
Founding partners Ilana Alberico and Christina Stratton are pleased to announce that Anne Melby has joined the ISM Spa executive team as Senior Vice President. A veteran spa professional, she is experienced in every aspect of spa development and operations-with a specialty for openings, renovations, rebranding, and turn-arounds. She is highly accomplished and diversified in hospitality and wellness, holding multiple certifications including PMP (Project Management Professional), LCAM (Licensed Community Association Manager), Registered Massage Therapist, and International SPA Association Certified Spa Supervisor.
Melby comments, "I'm excited work with such smart, forward-thinking leaders with high moral integrity. They're just good people. The company is very innovative and ahead of the curve. We have an aligned vision of delivering luxury personalized experiences while utilizing new technology to provide efficiency, convenience, and profit. Ilana and Christina are creating models for the future, and I believe that we're going to be leaders in the market. You have a bunch of ‘doers' on at ISM, including myself, so I thought, if anyone can make it happen, it's this team."
For the majority of her career, Melby held multiple positions with Red Door Spa Holdings, including General Manager and Regional Vice President. Managing up to 800 employees from diverse cultures, she is fluent in four languages. Her entrepreneurial venture Fractional COO Hospitality Spa & Wellness leveraged her vast operational expertise, providing remote operational services for businesses needing high level expertise, without the burden of a full time COO.
"We are thrilled to add Anne to our all-women executive team," said Stratton. "Her depth of experience in the spa industry and ability to manage large-scale operations and a global, diverse workforce is remarkable. Anne will be heading up some of ISM's new initiatives to be announced soon. Stay tuned!"
About ISM Spa
ISM Spa is a boutique spa and wellness firm that partners with select residential and resort properties. ISM Spa is focused on creating positive lasting relationships with clients by building branded spas that offer unsurpassed service, impressive results, attention to detail, and commitment to continuous improvement. ISM Spa is built on a foundation of expert spa operators and designers who understand how to integrate a brand concept into intelligent design and service standards ultimately providing the critical management link between the spa brand and the hospitality company. Certified as a Women's Business Enterprise, ISM Spa has been the recipient of multiple awards including the 2017 ISPA Innovate Award for Leadership. ISM Spas have dominated the Southeast for more than a decade, with the company expanding its presence to the Midwest and West Coast. ISM works with property developers, resorts, day spas and hospital facilities to execute a spa operation that is profitable, sustainable and on-brand. ISM Branded Spa Concepts include Poseidon, Privai Wellness Spas, and R+R Wellness
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