HOTEL BUSINESS REVIEW

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In an era where travelers crave personalized and memorable experiences, hotels are uniquely positioned to redefine the essence of hospitality. By partnering with various brands, these establishments are not just offering rooms but are transforming stays into unforgettable journeys for their loyalty program members. This strategic move aims to elevate brand loyalty and encourage repeat visits, setting a new standard in the hospitality industry. READ MORE

As travellers increasingly look for immersive and authentic programmes and adventures, hotels may need to update their strategies to be able to provide quests with truly unique and unforgettable experiences. Here are the key trends and forecasts hotel operators, developers and investors need to know about experience-led travel and its effects on the hotel sector in 2024. READ MORE

The global hospitality industry is experiencing a transformative shift through the integration of AI. This evolution is exemplified by practical applications, such as personalized chat and review management, enhancing guest interactions and optimizing on-property experiences. AI-driven task management systems streamline back-of-house efficiency, while dashboards and analytics revolutionize business intelligence. The article explores these practical AI applications, emphasizing its role in reshaping the overall hospitality landscape. READ MORE

Atlantis, The Palm, located in Dubai, is the ultimate entertainment destination to host an upcoming gathering or event. From spectacular rooms and suites, vibrant entertainment settings, captivating backdrops and extraordinary activities, every occasion is designed to deliver an unforgettable experience. Atlantis, The Palm boasts an impressive 13 meeting rooms, three ballrooms and one boardroom, perfect for corporate events, conferences, galas or celebrations. READ MORE

Is AI the new face of hospitality? Read how virtual assistants are revolutionizing the hotel experience, from check-in to check-out. Delve into how AI-powered virtual assistants, comparable to ChatGPT, are transforming the hotel industry. From tackling staff shortages to revolutionizing front desk operations, these advanced systems offer personalized guest interactions and seamless integration with hotel management systems. READ MORE

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Diarmuid Dwyer

Learning to anticipate guests' needs is key when striving to create a culture of service. Hotel team members that make an effort prior and during a guest's stay to understand the individual and enhance their experience without the guest having to ask often results in exceeding the guest's expectations. As a result, travelers who have had unforgettable experiences at a hotel usually tend to return in the future. READ MORE

Marc Vaughn

Today's hotels are always on the search for new technologies that can enhance guest experiences. However, the underlying key to success with many of these platforms and still ranking high on guest priorities is the need for a robust WiFi network. Only by tackling this issue first can hoteliers ensure their ability to deliver a stay experience that's truly exceptional. READ MORE

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