Mobile Security: Protecting Hoteliers by Defending Their Most Valuable Data
By Randy Reaney Founder, CEO, Impervio Technologies Inc. | November 09, 2014
One of the greatest assets a hotel executive can possess is the digital version of that grand guest ledger, leather-bound and certified by the signatories of business and leisure travelers from around the world.
That album, which reads like an exclusive edition of the Social Register, with the names and addresses of captains of finance and industry; the custodian of this catalog is no longer a humble bellmen or an ageless manager, for whom discretion is a necessity and gossip is verboten; he – or they – no longer exists, a stock character in a faded black-and-white photograph, to be unearthed and uploaded to Facebook and Twitter for "Throwback Thursday" or some other marketing tactic.
As for that ledger, formerly housed in a lead, fire-proof safe with a rotary combination lock of so many clicks and subtle vibrations – all of that, and much more, is now "encrypted" with technology that is 3,000 years old.
What was once the domain of ink and paper is now a series of ones and zeroes, digitized and warehoused on servers in some remote building, where the sounds of nonstop fans and industrial air conditioners exceed the decibel count of the fiercest rock concert.
Despite a hotelier's distance from these depopulated acres of wires and flashing lights, and in the quiet of an office, there is one sound this executive cannot hear: The silent theft of massive amounts of data, breached by hackers who know that existing forms of encryption offer nothing but the illusion of security.
For hotel executives, this threat is real and potentially devastating. Please note: I do not write these words as an alarmist, who seeks to sow panic and confusion.