Modernizing procurement payments is becoming essential for hotels seeking stronger security, enhanced sustainability, and improved supplier trust. Outdated, paper-based methods slow operations, increase fraud risk, and strain vendor relationships. By shifting to automated digital payments, virtual cards, embedded workflows and by leveraging real-time data, hotels can reduce costs, improve cash flow visibility, and enhance ESG performance, creating a more resilient and future-ready financial ecosystem that is optimized towards sustainable growth.

As a sequel to the three-part article "Thinking for Yourself May Be the Only Regimen for Recovery" written at the very beginning of the pandemic, we are publishing this sequel which builds on the original observations and questions concerning the pandemic to take a hard and dissenting look at the elephant in the room that may well trample over the plans of those hoping for a recovery.

Sustainable practices are increasingly essential for success in today's hospitality industry. Green initiatives help hotels reduce waste, conserve energy, save water, and optimize operations while also doing good for the environment, which can improve guest satisfaction and help drive business to your property. Operators can boost sustainability without compromising business outcomes - aligning with a partner invested in green goals is a great place to start.

When Dorchester Collection was first established, diversity and inclusion was no more than a positive combination of nationalities across the global portfolio. Since then, the hotel management company has made significant strides to create a safe and respectful working environment for its people, allowing positive engagement to prosper and for individuals to share their 'brilliance'. In this article, Eugenio Pirri shares the inspiring journey the organisation has been on and how it has benefitted them through times of crisis.

The hotel meeting industry managed to survive the pandemic by adopting hybrid or virtual events, with the hope that these digital solutions would make up for the loss of revenue. But this transition to an online workplace has come with its own challenges. This article explores strategies hoteliers can utilize to provide the highest quality network and virtual experience for successful hybrid events.

Our hospitality industry faces a Labor Crunch, as our experiences so far with the novel coronavirus pandemic have only exacerbated many of the already-in-motion pressures on worker availability and wage rates. Fortunately, technologies like hotel task optimization platforms can help solve these issues, including for housekeeping, achieving improved operating efficiency and cost controls on one hand and an engaged, productive work force on the other.

With the meeting, conference and trade show business in a dismal state and recovery years away, a number of large box hotels have a dilemma: what to do with all this space. What are the opportunities for redevelopment to save these buildings? How do we need to think differently about the future of these properties and what does that look like?

The COVID-19 pandemic has created many uncharted waters, including COVID-19-related leave laws. This area has can become particularly difficult for employers who operate in multiple jurisdictions, given the web of overlapping and inconsistent leave requirements under federal, state and local laws. The array of laws applicable to multijurisdictional employers, and the speed with which they change, is dizzying.

What are the keys to succeed in the hospitality industry coping with the "new normal" standards? With guests' requirements becoming more flexible, fluid and less obvious, Barbara Czyzewska, Interim Academic Dean & Head of Luxury Brand Strategy Specialization at Glion Institute of Higher Education, reveals how to provide high quality service and satisfy fast changing guests requirements.

Data and technology related topics are capturing headlines. Data rich and tech forward enterprises are trading at unfathomable multiples on public stock exchanges and among private equity investors. These enterprises will not deliver sustainable ROE without making investments in service delivery, and most importantly, in the people who deliver that service. Read on...