Library Archives

 
Deborah Waldvogel

While the Classic Swedish Massage remains the most requested spa treatment, today's spa-savvy business and leisure guests, regardless of geographic location, are expecting a deeper and more enhanced experience, like those often found in destination spas. Many spas are accomplishing this through the use of specialized equipment, spaces, and wellness programs. Furthermore, while it may seem contradictory to traditional spa philosophies that promote a tranquil environment encouraging guests to unplug, these modern-day urban facilities, whether it is a city club, hotel or day spa, are incorporating more "high tech" processes, features and treatments to expand and customize their offerings. Read on...

Andres  Araya

In fall 2015, Abadía Retuerta LeDomaine – a 900-year-old abbey and winery that was converted in 2012 into one of Spain's most exclusive hotels – opened a stunning, state-of-the-art spa. Santuario LeDomaine Wellness & Spa was the final component to complete this extraordinary, historic property. It was also more than that: it reinforced and expanded the persona of a winery hotel, set among the vineyards, with a signature vinotherapy concept implemented by one-of-a-kind ‘Spa Sommeliers.' The new spa embodies and furthers the hotel's theme, spirit and ethos – making it more relevant and deeply connected to the property, as well as helping build and drive usage. Read on...

Sylvain Pasdeloup

Sofitel Bali Nusa Dua Beach Resort is the Sofitel brand's first presence in Bali, often dubbed the ‘Island of the Gods'. The Resort has firmly established itself as a wellbeing destination, putting in much emphasis on one of the Sofitel brand's ‘key essences' of hospitality, namely Wellness. It does so through the Sofitel luxury marque's So SPA, an ultramodern spa facility onsite at the resort, which is complemented in the ‘fitness' aspect by the So FIT full-fledged gym and fitness facility. An added bonus, and unique to this Sofitel resort, is Vietura Aesthetic, a third-party operated skin rejuvenation clinic. Read on...

Michael Koethner

Ideally, humanity, or at least the one's involved in the health and wellness industry, should by now be aware of the fact that there is much more to the every day grinding than just the mundane existence. The one's who are honestly and genuinely tuned into the yet invisible spheres, plugged in – so to speak, and living deep down in the well of the energy whirl, are very well aware of the huge opportunities that are yet to come, in regard to health, healing, wellness, prosperity and pure bliss. However, it is still a challenge not be distracted by all the useless, artificial distortions, self-centeredness, and chit-chat that drives humanity apart. Read on...

Michael Koethner

The hospitality and wellness industry has reached a point where it has no other choice than to start applying an integration process with a focus on how to encourage and apply a development of the individual human potential that matches the new economy. There is a business environment in the making where companies and corporations are going to be seen and operated as living organisms, occupied by human beings who thoughtfully and organically communicate and interact from the heart energy, at all times Read on...

Michael Koethner

The next few years, and the distant future, will see the profession of alternative therapy (i.e. naturopathy, homeopathy, physiotherapy, psychotherapy, energy alignment, soul healing, fitness, exercise and the likes) in much higher demand than at any rate and time before. The increasing demand for complementary therapies will unfold itself through the yet unseen energetic forces of the soul and spirit. These two entities will ignite a fire with the human body volcano to release deeply repressed and unresolved issues; regardless of the mental, spiritual and/or physical condition of the individual. It is going to happen across the globe, stretching into every tiny corner of society; the business environment must be ready to accommodate its demand and be open to new opportunities, not the other way around. Read on...

Michael Koethner

We are living in profoundly extraordinary times and in order to get the most out of it, everyone must fully and completely step aside and leave the constraining and very limiting realms of mundane and irresponsible thinking, behavior and systems, which society has created for itself. People are coming to terms with the painful truth that they have given away all sacred and inherent knowledge and wisdom for the sake of a fake and restrictive safety net that in fact does not exist. Read on...

Michael Koethner

A Grand Opening of a hotel and/or wellness enterprise ought to be something very exciting and beneficial for everyone involved. It should reflect a strong sense of worldliness, creativity with an architectural and interior design touch of complete alignment, effective and well-thought planning, efficient and structured organization, a sense of familiarity and a feeling of having arrived home. It is through the alignment and the inclusiveness of all parts, where the whole presents itself, and thrives in total harmony, peace and abundance with everything the endless universe has to offer. Read on...

Michael Koethner

The time for the passionate and compassionate therapists and healers has arrived, and they are reshaping the wellness and spa enterprises around the globe, as all vanity treatments and superficial skin rubs no longer serve the requirements and demands of the future guest and client. The 80's, 90's and the early 00's have bombarded the industry with plenty of fake make-up treatments and quick fix Botox schemes, bargaining on the false assumption that life ends in a matter of days or months. These centuries with the erratic and psychotic "Me-First" mentality has left most with emptiness, low self-esteem, frustration and disillusion. Read on...

Deborah   Smith

The global spa and wellness industry has made career wellbeing part of its mantra with the completion of the first-ever global mentoring pilot program. The idea was launched at the 2012 Global Spa & Wellness Summit in Aspen, Colorado, and has been spearheaded by a team of spa and wellness experts from around the world. Co-leaders of the Global Mentorship Pilot Program are Jean-Guy de Gabriac of the French training and consulting firm, Tip Touch International, and Deborah Smith of the Smith Club & Spa Specialists, a US-based wellness consultancy. Read on...

Emily  McConnell

Traditionally spas have been marketed primarily towards women and beauty. They all continually have the same goal: to help people relax, rejuvenate, relieve stress, improve self worth and look their absolute best. Nowadays, men are becoming more open-minded to the whole spa experience. They are appreciating how beneficial spa treatments can be and recognizing the importance of investing in their own health. Spas are welcoming this rising trend by including the male perspective in their marketing strategies to help draw men through the door. Read on...

Jeremy  Gilley

The wellness trend can't be ignored; it's a $500 billion dollar business that has taken root and continues to grow and flourish. In 2013, wellness tourism grew by a whopping 12.7 percent, surpassing 2012's growth rate of 9 percent, according to the 2014 Global Spa and Wellness Economy Monitor. Clearly, incorporating a wellness program or improving upon an existing one is an opportunity not to be missed. Courting the health and wellness-savvy consumer not only makes guests feel great, it has the potential to reinvigorate the bottom line, oftentimes without heavy capital investment. Read on...

Laszlo Puczko

A new upscale hotel development without a spa or wellness centre? Quite probably no. What not that long ago was a differentiating service element now is a basic, entry level service. This is not only true for resorts but also for urban and even business hotels, too. The commodification and standardisation of spas or wellness units is, however, only characterizes the top end of the hotel business. Very rarely one can find a full service spa in a three star property! Read on...

Lucia  Rodriguez Amasio

Today's travelers not only seek wellness in their escape, but also have come to expect it. As a result, hotels and resorts—having recognized the demand for expanded and unique wellness programs—may need to take a closer look at their branding. It is critical to ensure the offerings are properly positioned in consumer-facing marketing and communications, as well as accurately reflected in the spa's design, staff, food options and treatment offerings. Read on...

Mark  Grenoble

One of the big shifts I've seen in resort spas is the evolution of the dining experience. Spa food used to have the connotation of deprivation, a limited regime devoid of one's favorite things. Today, it's no longer bland food but a flavorful, healthy cuisine that many guests want to indulge in. We call it "intelligent cuisine" and it's not just about great-tasting, soul-satisfying food that's good for you, it's also about the provenance of the food: where it comes from, who produces it, and how it impacts the planet, our bodies and our sense of wellbeing. Read on...

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Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.