Editorial Board   

Mr. Reaney

Randy Reaney

Founder, CEO, Impervio Technologies Inc.

Randy Reaney is the Founder, CEO of Impervio Technologies Inc. www.impervio.com, a dynamic new software company based in Toronto, Canada specializing in impenetrable Cyber Security Automation and which is comprised of some of the world's brightest and most sought-after security, software and technology experts. He has over twenty-five years of global business experience with organizations in the software, banking, real estate, media, sales and marketing fields. During his career Mr. Reaney has been involved in numerous successful start-ups with very a successful track record in marketing and sales and rapid business growth. Randy has successfully launched, and built various companies in different market sectors. He was Vice President of Sales & Marketing at Nuva Technologies Inc. from 2004-2011. Nuva Technologies Inc. (www.nuvatech.com) is a Toronto-based global, total solution provider for the Digital Media Industry and marketer of the World's # 1 Rated Digital Signage Software Platform and high-quality, state-of-the-art, patent pending AVITAR software - viewer recognition, tracking and reporting technology. Mr. Reaney was also Co-Founder, President and CEO of a Bankcard and Merchant Services company that specialized in the private label bank POS terminal industry. He was directly involved in the company's infrastructure, organization, and corporate financing. Mr. Reaney was instrumental in negotiating a joint venture partnership with Scotiabank, one of Canada's major banks, which allowed the company to quickly become the industry leader in the bank POS market within the first few months of operation of the company.

Please visit http://www. for more information.

Mr. Reaney can be contacted at +1 416-628-9447 or Randy@imperviotech.com

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.