Editorial Board

HotelExecutive's Exclusive Editorial Board for 2019

Guest Authors

Academia

  • Eduardo Fernandez, General Manager, Sonesta Fort Lauderdale Beach
  • Glenn Withiam, Executive Editor, Cornell Hospitality Quarterly, Cornell University
  • John Tsoflios, Director, Rewards & OD Division of the HRD, Qatar Chemical; Faculty Member Glion Online
  • John T. Bowen, Dean & Barron Hilton Distinguished Chair at the Conrad N. Hilton College, University of Houston
  • Marvee Marr, Assist. Professor, Forbes School of Business, Ashford University; Faculty Member Glion Online
  • Mary Farmer, Director, Online Programs, Glion Institute of Higher Education
  • Michael Kasavana, NAMA Endowed Professor, School of Hospitality Business, Michigan State University
  • Natasa Christodoulidou, Assistant Professor, California State University
  • Paul Vanderbroeck, Chartered FCIPD CC, Leadership Expert, PVDB Consulting; Faculty Member Glion Online
  • Robert O'Halloran, Professor & Director, Hospitality Management, East Carolina University
  • Shahin Sharifi, Lecturer, Macquarie University

Architecture & Design

Concierge

Development & Construction

Eco-Friendly Practices

Executive Leadership

Featured Hotels

Food & Beverage

Franchising

Furniture, Fixtures & Equipment

Group Meetings

Guest Service / Customer Experience Mgmt

Hospitality Law

Human Resources, Recruitment & Training

Insurance

Mobile Technology

Revenue Management

  • Ahmed Mahmoud, Founder, revenueyourhotel.com
  • Ally Northfield, Managing Director, Revenue by Design
  • Amy Bair, Career Services Analyst, Florida International University's Chaplin School of Hospitality and Tourism Management
  • Angie Dobney, Vice President of Pricing & Revenue Management Services, Rainmaker Group
  • Anthony Clervi, Vice President, UNA Purchasing Solutions
  • Arturo Garcia Rosa, President & Founder, SAHIC South America and SAHIC Cuba
  • Ashley Verrill, Market Analyst, Software Advice
  • Barb Bowden, Director, Corporate Revenue Management, Peabody Hotels
  • Bernard Ellis, President & Founder, Lodgital Insights LLC
  • Bhanu Chopra, CEO, RateGain
  • Bill Kotrba, VP of Industry Strategy, Leisure, Travel & Hospitality, JDA Software
  • Bill Linehan, Executive Vice President, Chief Marketing Officer, Red Lion Hotels Corporation
  • Boaz Ashbel, Managing Director, Aztec Group
  • Bob Mattler, Managing Director, Pace Equity
  • Bob Lowe, Vice President of POS Intergrations, Heartland Payment Systems
  • Bonnie Buckhiester, President, Buckhiester Management Limited
  • Bram Gallagher, Economist, CBRE Hotels' Americas Research
  • Breffni Noone, Associate Professor, School of Hospitality, The Pennsylvania State University
  • Brian Tkac, Senior Vice President of Marketing and Sales, Hotstmark Hospitality Group
  • Brian Bolf, VP of Revenue and Profit Optimization, Kokua Hospitality
  • Calvin Anderson, Senior Vice President & Chief of Revenue Optimization, RLH Corporation
  • Chinmai Sharma, Vice President Revenue Management, Wyndham Hotel Group
  • Clifford Ferrara, Vice President of Sales & Revenue Management, Chesapeake Hospitality
  • Daniel Chao, General Manager, Novotel Nanjing East and Novotel Nanjing Central
  • David Chitlik, Vice President - Hospitality Tax, Altus Group
  • David Gilbert, President - Hospitality Group, Heartland Payment Systems
  • Deirdre Martin Yack, Director of Sales & Marketing, Hotel 50 Bowery
  • Denise Broussard, Senior Vice President Revenue Management & eCommerce, Interstate Hotels & Resorts
  • Doll Rice, Vice President of Revenue Optimization, Prism Hotels & Resorts
  • Don Wilson, Senior Vice President, Maxim Revenue Management Solutions
  • Dori Stein, Chief Executive Officer, Fornova
  • Drew Salapka, Vice President of Sales and Revenue Generation, Hotel Equities
  • EJ Schanfarber, President & Chief Executive Officer, Alliance Hospitality
  • Elizabeth Churchill, Chief Revenue Officer, Aqua-Aston Hospitality
  • Eric Gourdie, Strategic Revenue Director, Sceptre Hospitality Resources
  • Francesca Vereb, Senior Director of Product Marketing for Hospitality Cloud, Cvent
  • Gary Isenberg, President, LWHA Asset & Property Management Services
  • Harry Carr, Corporate Director of Revenue Management, Pivot Hotels & Resorts
  • Heather Stone, Global Executive Vice President, CSI Enterprises
  • Inger Oliver, Director of Revenue Management, McKibbon Hospitality
  • J.Carter Allen, Managing Director, HVS Houston
  • Jaavid Bharucha, Corporate Director of Revenue Management, Arbor Lodging Management
  • Jackie Collins, Senior Director Real Estate & Hospitality Division, Arthur J. Gallagher
  • James Gancos, Chief Executive Officer & Founder, The Guestbook
  • Jenna Smith, Vice President of Revenue Management, First Hospitality Group
  • Jesse Ostrum, Vice President of Revenue Management, Vantage Hospitality
  • Jim Sprigg, Director of Database Marketing & Analytics, Intercontinental Hotel Group
  • Jon Higbie, Chief Science Officer, Revenue Analytics, Inc.
  • Jonathan Sockell, Product Marketing Manager, Medallia
  • Kathy Conroy, CEO and Director/Partner , HVS Miami
  • Kell Sloan, General Manager, Best Western Plus Saskatchewan
  • Kelly McGuire, Vice President, Advanced Analytics, Wyndham Destination Network
  • Ken Edwards, Owner and CEO, HMBookstore and Tristar Hotel Group
  • Kevin Robinson, COO & Managing Partner, Aparium Hotel Group
  • Klaus Kohlmayr, Chief Evangelist, IDeaS Revenue Solutions
  • Kristie Goshow, Vice President Marketing, Sabre Hospitality
  • Kristie Dickinson, Senior Vice President, Business Development and Marketing, CHMWarnick
  • Larry Trabulsi, Senior Vice President, CHMWarnick
  • Liz Uber, Vice President of Revenue Management, Pillar Hotels & Resorts
  • Loulu Lima, Principal, LL Consulting
  • Mario Candeias, General Manager, Espinas Hotels
  • Mark Masuda, Vice President of Sales & Marketing , AmericInn
  • Mark Davis, General Manager, Hilton Los Angeles Universal City
  • Matt Lindsay, President, Mather Economics LLC
  • Matthew Goulden, Managing Director, Triometric
  • Michael Brownsdon, Associate, Capital Allowances, Savills
  • Michael McCartan, Managing Director Europe, the Middle East, and Africa, Duetto
  • Michael Doyle, Managing Director and Executive VP, CHMWarnick
  • Michelle Woodley, Senior Vice President of Distribution & Revenue Management, Preferred Hotel Group
  • Mmatsatsi Ramawela, CEO, Tourism Business Council of South Africa
  • Motti Tadmor, Technology Business Analyst, MICROS Systems, Inc.
  • Nicole Adair, Area Director of Revenue Management, SHR
  • Nicole Adair, Corporate Director of Revenue Management, SHR
  • Nitin Shah, Chairman & CEO, Embassy National Bank
  • Paul Wood, Vice President of Revenue Management, Greenwood Hospitality
  • Paula Macdonald, Director of Communications, McKibbon Hotel Management, Inc.
  • Ravneet Bhandari, Chief Executive Officer, LodgIQ
  • Rhett Hirko, Executive Director, Preferred Hotels and Resorts
  • Robert Mandelbaum, Director of Research Information Services, CBRE Hotels' Americas Research
  • Robert Rauch, Chief Executive Officer, RAR Hospitality
  • Sanjay Nagalia, Chief Operating Officer & Co-Founder, IDeaS - A SAS Company
  • Scott Roby, Vice President, Revenue Management, Evolution Hospitality
  • Sheenal Patel, Co-Founder and Chief Executive Officer, NVN Hotels
  • Sheryl E. Kimes, Professor of Operations Management, Cornell University School of Hotel Administration
  • Sonny Kerstiens, Regional Director of Sales & Marketing, Marriott Denver Cherry Creek & Napa Valley
  • Stan van Roij, Managing Director, Easy (Ez) Revenue Management Solutions Ltd
  • Stefan Wolf, Senior Vice President Revenue & Distribution Strategy, Onyx Hospitality Group
  • Stephen Darling, Principal, Stephen Darling Hospitality Consultancy Inc.
  • Steven Pinchuk, Lead Customer Intelligence & Revenue Management, IBM
  • Steven Klein, Partner, Gerson, Preston, Klien, Lips, Eisenberg & Gelber
  • Sunny Brewer, Director of Revenue Optimization, Ashford, Inc.
  • Theodore Mandigo, Professor, Kendall Coillege
  • Thomas W. Storey, President of Hospitality, SONIFI Solutions
  • Tom Engel, Principal, T.R. ENGEL Group
  • Trevor Stuart-Hill, President & Founder, Revenue Matters
  • Will Song, Co-Founder & Vice President of Revenue, Lights On Digital
  • Yatish Nathraj, Hotel Broker, HTL Hospitality Advisors
  • Zak Selbert, Founder & CEO, Vista Capital Company

Sales & Marketing

Security & Safety

Social Media & Relationship Marketing

Spas, Health & Wellness

Technology

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.