Jason Abdullah, Director of Marketing at Hilton Anaheim, leverages his hospitality expertise to position the hotel as a top destination. Focusing on its prime location and multimillion-dollar renovation, he crafts targeted campaigns for business and leisure travelers. Seasonal promotions, local partnerships, and personalized experiences further elevate Hilton Anaheim's appeal in the competitive Southern California market. READ MORE

As automation reshapes hospitality, hotels are discovering how smart tech can elevate service, streamline operations, and support sustainability-without losing the human touch. From AI-driven energy savings to personalized guest experiences, this article explores how innovation is redefining luxury. Discover how forward-thinking properties are blending efficiency with empathy to meet the evolving expectations of modern travelers. READ MORE

The hospitality industry faces challenges in talent retention and development. HR professionals are crucial in reshaping career paths by offering education, mentorship, and structured training programs. Initiatives like fast-tracked leadership development and debt-free career courses can help bridge workforce gaps. By fostering a more supportive environment, HR teams can build a sustainable, skilled workforce that drives industry success. READ MORE

AI is no longer optional in hospitality. It's the new competitive edge. Discover how hotels can move from tech hesitation to strategic transformation by embracing AI literacy, reframing ROI, and fostering a forward-thinking culture. This article outlines the roadmap leaders need to unlock efficiency, personalization, and growth. The industry is evolving. Are you ready to lead the way? READ MORE

Decades of privatization in the U.S. economy have led to inefficiencies in travel services, exacerbating the wealth gap and harming consumer experiences. By removing hidden fees and empowering travelers through policy, the industry can restore balance. This article explores these challenges, highlights recent policy interventions, and offers practical advice to enhance traveler rights while ensuring equitable access to public infrastructure. READ MORE