Editorial Board   Guest Author

Mr. Hunt

John R. Hunt

Attorney, Stokes Wagner Hunt Martez & Terrell, ALC

John Hunt has litigated employment, labor and commercial law cases in over 75 federal and state courts throughout the United States. A substantial portion of this work has been devoted to the defense of businesses in the hospitality and restaurant industries. In addition to representing clients at trials, arbitrations and mediations, he provides counseling and advice on a variety of issues, including those involving, wage and hour requirements, employment discrimination, restrictive covenants, family and medical leave, union relations, contract negotiations and the preparation and implementation of personnel policies.

At Stokes Wagner, Mr. Hunt works to provide early, practical assessments of the pros and cons of each case and its potential economic and emotional consequences. Once this occurs, he and his team try to implement the best strategy to win at trial (or sooner) or resolve the dispute in other ways, including through mediation or arbitration. They follow the same approach in counseling and advice where they use their experience in the hospitality industry and with its unique labor and employment issues to identify the best and most practical solutions as quickly as possible.

A regular speaker at continuing legal education seminars, Mr. Hunt also helped the firm serve as general counsel to the Georgia Hospitality and Trial Association. Mr. Hunt's practice has included work for Interstate Hotels, Radisson Hotels, Swiss Hotels, TGI Friday's, Rare Hospitality Buena Vista Hospitality Group, Four Seasons Hotels, The Georgia Aquarium, Outback Steakhouse, Ted's Montana Grill, the Krystal Company, Chubb Insurance, and Liberty Insurance Company.

Mr. Hunt received his J.D. from the College of William & Mary, his B.S., magna cum laude from Boston University and his B.A., magna cum laude from Boston University.

Please visit http://www.stokeswagner.com for more information.

Mr. Hunt can be contacted at +1 404-766-0076 or jhunt@stokeswagner.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.