Editorial Board   Guest Author

Mr. Porter

Jason Porter

Regional Managing Director, Pinkerton

Jason Porter CPP, is a Regional Managing Director at Pinkerton, and has been involved in corporate, criminal, and civil investigations and executive protection for over 15 years. He served honorably in the U. S. Marine Corps as a non-commissioned officer with the 1st Fleet Anti-Terrorism Security Team Company working with both public, private and federal organizations. During his time with FAST Company he was highly trained in counter/anti-terrorism operations, hostage rescue diplomat security. After leaving the Marine Corps Mr. Porter was hired by a prominent investigations and consulting firm in Las Vegas as the Director of Operations & Investigations. He has been a successful executive with two major contract security companies, where he was responsible for over three-thousand billable hours per week. He has managed the security at many facilities including a DOE Security contract which provided armed and unarmed security. He has developed training and quality assurance programs that increased the production and effectiveness of the security forces for numerous clients. Jason has over 15 years of high-level corporate security experience, and has been awarded his Certified Protection Professional (CPP) by the American Society of Industrial Security (ASIS). Mr. Porter successfully developed and implemented an anti-piracy and counterfeiting enforcement and training program. This program was largely successful in Nevada, Arizona, and Utah where he has conducted identification of pirated/counterfeit product training for numerous local, state, and federal agencies. Mr. Porter has been invited to and spoke at the National Gang Conference on the connection between street gangs and intellectual property crimes. Mr. Porter is currently a court recognized expert, and has testified on behalf of the plaintiffs and the defense. He has conducted numerous employee theft and loss investigations for various corporations, and has extensive training and experience in interviewing and interrogation techniques

Mr. Porter can be contacted at 46-431-5598 or Jason.Porter@pinkerton.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.