Editorial Board   Guest Author

Mr. Beaubien

Charles de Gaspe Beaubien

President & CEO, Groupize Solutions

Charles de Gaspe Beaubien is the founder and CEO of Groupize, the easy to use, end-to-end platform for Corporate Simple Meetings. Mr. de Gaspe Beaubien has enjoyed a 25-year career in the travel industry which has included experiences co-founding a Rafting company, working for the Montreal CVB or serving in executive positions for major group tour operators including Yankee Holidays and Group Voyagers Inc. (Globus, Cosmos, Monograms and more). His hands on planning experience, combined with his understanding of the various travel technology fuels his passion to bring efficiencies to the difficult processes involved in sourcing and managing groups and simple meetings for planners and hotels. Mr. de Gaspe Beaubien has won various awards such as Entrepreneur of the Year in Quebec, Best Emerging Technology at PhoCusWright (2013) and Top 25 Most Influential Person in Business Travel (2017) and is currently a member of the GBTA Meetings Committee.

He wants Groupize to be the Travel Technology that finally cracks the small groups and simple meetings nut and provide the game changing solutions the industry desperately needs.  His passion is to bring constant innovation and remove enough friction in order for the industry to fall in love with groups and meetings.

Mr. de Gaspe Beaubien has held various board seats such as the Canadian Tourism Commission Leisure Advisory Board, the Starwood Leisure Advisory Board, and the Gloucester DMO. Mr. de Gaspe Beaubien has won various awards such as Entrepreneur of the Year in Quebec and Best Emerging Technology at PhoCusWright (2013), and Top 25 Most Influential Person in Business Travel (2017).  He credits his education in Entrepreneurship from Bishop's University in Quebec and l'E.S.S.C.A. (Ecole Superieur des Science Commerciales d'Anger). Mr. de Gaspe Beaubien is currently a member of the GBTA Meetings Committee.

 


Please visit www.groupizesolutions.com for more information.

Mr. Beaubien can be contacted at 508-332-7319 or charles@groupize.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.