Editorial Board   Guest Author

Ms. Angelucci

Pam Angelucci

Senior Vice President of Operations, RoamBOOST

Pam Angelucci is a distinguished hospitality veteran with more than 15 years of experience in the hospitality industry and hospitality-related IT. As the former Ritz Carlton Hotel Company CIO and vice president of technology, Ms. Angelucci guided several business units to resolve problems and increase revenue. Ms. Angelucci is senior vice president of operations for RoamBOOST, a Boston based technology group that provides cellular infrastructure for hospitality as well as other markets. RoamBOOST's distributed antenna solutions, or DAS, enhance cellular signal for hotels and other multi-use buildings. The technology connects properties to voice and data cellular networks necessary for every day operations. As SVP/operations, she is in charge of projects from initial site assessments, managing installation processes, and ensuring the proper cellular coverage is maintained on each property. Ms. Angelucci is a talented, strong leader, with effective project management skills, and a long-term record of improving efficiencies in the hospitality industry. Skilled in selecting and building high-performance teams, she directed the information technology divisions for several leading companies while retaining exemplary retention rates. Ms. Angelucci brings a wealth of industry expertise from former C-level roles and major consulting assignments, such as Montage Hotels and Resorts, Morgans Hotel Group, Andre Balazs, The Fontainebleau, Twelve Hotels and Residences, Ian Schrager Company, and Capella. She is a member of HFTP, Hospitality and Financial Technology Professionals, and was nominated in 2002 for the "Georgia CIO of the Year" award. Ms. Angelucci earned her bachelor's degree in computer science and engineering from James Madison University, and is currently a resident of Milton, Ga. She served as a captain in the Army reserves for 10 years after college. She volunteers regularly and remains active as a board member for many non-profit companies. Please visit www.roamboost.com for more information.

Ms. Angelucci can be contacted at 770-329-7512 or pangelucci@roamingaround.com

Coming up in July 2018...

Hotel Spa: Oasis Unplugged

The driving force in current hotel spa trends is the effort to manage unprecedented levels of stress experienced by their clients. Feeling increasingly overwhelmed by demanding careers and technology overload, people are craving places where they can go to momentarily escape the rigors of their daily lives. As a result, spas are positioning themselves as oases of unplugged human connection, where mindfulness and contemplation activities are becoming increasingly important. One leading hotel spa offers their clients the option to experience their treatments in total silence - no music, no talking, and no advice from the therapist - just pure unadulterated silence. Another leading hotel spa is working with a reputable medical clinic to develop a “digital detox” initiative, in which clients will be encouraged to unplug from their devices and engage in mindfulness activities to alleviate the stresses of excessive technology use. Similarly, other spas are counseling clients to resist allowing technology to monopolize their lives, and to engage in meditation and gratitude exercises in its place. The goal is to provide clients with a warm, inviting and tranquil sanctuary from the outside world, in addition to also providing genuine solutions for better sleep, proper nutrition, stress management and natural self-care. To accomplish this, some spas are incorporating a variety of new approaches - cryotherapy, Himalayan salt therapy and ayurveda treatments are becoming increasingly popular. Other spas are growing their own herbs and performing their treatments in lush outdoor gardens. Some spa therapists are being trained to assess a client's individual movement patterns to determine the most beneficial treatment specifically for them. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.