Editorial Board   Guest Author

Mr. Van Slyke

Erik Van Slyke

Managing Director, Solleva

Erik Van Slyke is a change leader, executive coach, author, blogger and educator who advises some of the world's leading organizations how to create and navigate change, improve organizational collaboration and develop human capital. As managing director of Solleva, he helps organizations plan for, implement and manage change by coaching change leaders and strengthening project team capability.  His innovative approach to leading project-based change was named a Best Idea in HR by Human Resource Executive. With more than two decades in consulting and HR leadership roles, Mr. Van Slyke's clients include both domestic and global organizations across a broad range of industries.

Prior to Solleva he led the Northeast Human Capital Management practice at Buck Consultants and held senior consulting roles with Deloitte and SHL. In addition, Mr. Van Slyke served as the executive vice president of human resources for Reuters Americas. Mr. Van Slyke's blog is read in more than 80 countries around the world, and his articles and quotes on change, operational strategy and conflict resolution have appeared in publications that include The Wall Street Journal, Los Angeles Times, Fortune, Business Horizons, CIO, and HR Executive. His book, Listening to Conflict (AMACOM Books), was named by Soundview's Executive Summaries as a Top 30 Business Book of 1999, published in multiple languages and reissued in paperback on its tenth anniversary.

As an educator, Mr. Van Slyke has held adjunct faculty roles with Auburn University and Centenary College (NJ) where he has taught courses in business strategy, management and entrepreneurship. His research explores organizational change, leadership practice and development, and transformational learning.

Mr. Van Slyke received his MBA from the Kenan-Flagler Business School of the University of North Carolina at Chapel Hill and his BA in psychology from Hobart College.

Please visit http://www.solleva.com for more information.

Mr. Van Slyke can be contacted at 646-623-4823 or erik.vanslyke@solleva.com

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.