Editorial Board   Guest Author

Mr. Sanfilippo

Matt Sanfilippo

Senior Vice President, Human Resources, The Service Companies

As Senior Vice President of Human Resources at The Service Companies, Matt Sanfilippo oversees 6,000 employees in 40 states and Puerto Rico. Mr. Sanfilippo joined The Service Companies as Director of Human Resources in November 2010. Prior to joining The Service Companies, Mr. Sanfilippo spent over six years with the world's largest casino hotel company, Caesars Entertainment. While with Caesars, Mr. Sanfilippo held various leadership roles in Human Resources including, Employee Relations Manager, and Human Resources Manager. Mr. Sanfilippo got his start in Human Resources as an HR Generalist at Pinnacle Airlines Corp. Prior to joining Caesars, Mr. Sanfilippo spent four years proudly serving in the United States Air Force at Nellis Air Force Base in Las Vegas, NV. Throughout his career, Mr. Sanfilippo has earned several recognitions, including the Chairman's Award for Leadership at Caesars Entertainment in January 2009. He was promoted into his current role overseeing all Human Resources functions in May 2015.

Please visit http://www.theservicecompanies.com for more information.

Mr. Sanfilippo can be contacted at 305-681-8800 or matt.sanfilippo@theservicecompanies.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.