Editorial Board   Guest Author

Ms. Harkness

Sarah Harkness

Marketing Manager, Screen Pilot

Sarah Harkness is the Marketing Manager for Screen Pilot, a Denver-based hospitality marketing agency that specializes in telling the stories of hotels and resorts using data science, creativity and strategic market place insights. Originally hailing from Austin - which explains her love of queso, lakes, and live music - Ms. Harkness attended college at Wake Forest University in North Carolina where she studied Media Communications but never found Tex-mex that was ever quite the same. She began her career as a PR & Marketing Intern for the Head Office of Harvey Nichols in London where she worked with publications including Grazia, Tatler, The Times on Sunday, The Daily Mail, and more. For the last 8 years she has lived in Denver where she has consulted for clients in luxury, fashion, and hospitality. She regularly contributes as an author on Hospitality Net, Hotel Marketing, and eHotelier exploring topics related to marketing, trends, technology and data in the travel and hospitality industry. Her passion for travel extends beyond the professional realm and she has visited over 21% of the world's countries and is hoping to make that 100% someday. So far her favorite place to visit was Barcelona because she got to speak Spanish with a lisp, see Gaudi's artwork in person, and eat churros whenever she pleased. In her spare time you can find her lost somewhere in the great outdoors with her husband and their corgi mix Bateman, wandering around art museums, enjoying a cocktail on a patio, or scuba diving in the deep blue sea. She is the Founder of the Denver Agency Meetup and a member of The Denver Junior League. Please visit http://www.screenpilot.com for more information.

Ms. Harkness can be contacted at 720-336-0610 or sharkness@screenpilot.com

Coming up in July 2018...

Hotel Spa: Oasis Unplugged

The driving force in current hotel spa trends is the effort to manage unprecedented levels of stress experienced by their clients. Feeling increasingly overwhelmed by demanding careers and technology overload, people are craving places where they can go to momentarily escape the rigors of their daily lives. As a result, spas are positioning themselves as oases of unplugged human connection, where mindfulness and contemplation activities are becoming increasingly important. One leading hotel spa offers their clients the option to experience their treatments in total silence - no music, no talking, and no advice from the therapist - just pure unadulterated silence. Another leading hotel spa is working with a reputable medical clinic to develop a “digital detox” initiative, in which clients will be encouraged to unplug from their devices and engage in mindfulness activities to alleviate the stresses of excessive technology use. Similarly, other spas are counseling clients to resist allowing technology to monopolize their lives, and to engage in meditation and gratitude exercises in its place. The goal is to provide clients with a warm, inviting and tranquil sanctuary from the outside world, in addition to also providing genuine solutions for better sleep, proper nutrition, stress management and natural self-care. To accomplish this, some spas are incorporating a variety of new approaches - cryotherapy, Himalayan salt therapy and ayurveda treatments are becoming increasingly popular. Other spas are growing their own herbs and performing their treatments in lush outdoor gardens. Some spa therapists are being trained to assess a client's individual movement patterns to determine the most beneficial treatment specifically for them. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.