Editorial Board   Guest Author

Mr. Rudnitsky

Steven Rudnitsky

President & Chief Executive Officer, Miraval Group Denver

Steven Rudnitsky has been associated for more than 36 years with iconic consumer packaged-goods companies, including Johnson & Johnson, PepsiCo, Pillsbury, Kraft Foods and Nabisco as well as leading hospitality companies, including Cendant Corporation, Wyndham Worldwide, Dolce Hotels & Resorts and now, Miraval Group. As president & chief executive officer of Denver-based Miraval Group, he leads expansion of the company's luxury resort, spa and wellness portfolio globally. He also oversees ESPA International Ltd., a United Kingdom-based company that focuses on upscale spas and skin-care products. Both are affiliated with KSL Capital Partners LLC. Prior to Miraval Group, Mr. Rudnitsky was president & chief executive officer of Dolce Hotels & Resorts. From 2008 to 2015, he built the company into a premier branded lifestyle and meetings-focused manager of hotels, resorts and corporate conference centers in the United States, Canada and Europe. During late 2014 and early 2015, Mr. Rudnitsky initiated, negotiated and consummated Dolce's sale to Wyndham Worldwide of Parsippany, New Jersey, delivering approximately a two times return to Dolce's shareholders. Before joining Dolce, Mr. Rudnitsky served the Hotel Group Wyndham Worldwide's as president & chief executive officer. Cendant Corporation, predecessor of Wyndham Worldwide, recruited him in 2002 to improve the performance of its 12 hotel brands and expand its portfolio following the 2001 hospitality industry downturn. Earlier in his career, Mr. Rudnitsky was appointed president of Nabisco Food Service Company in 1999 and subsequently was named president of Kraft Foodservice and executive vice president of Kraft Foods Inc., Glenview, Illinois, following its acquisition of Nabisco. From 1996 to 1999, Mr. Rudnitsky was vice president and general manager, food service, for Pillsbury Bakery & Food Service in Minneapolis. From 1984 to 1996, he held positions of increasing responsibility at PepsiCo Inc., based in Purchase, New York. Mr. Rudnitsky began his career in 1980 with McNeil Consumer Products, a Johnson & Johnson Company, on Long Island, New York. Mr. Rudnitsky earned a bachelor of business administration degree at Temple University, Philadelphia, in 1980 and a master of business administration degree in marketing at Fairleigh Dickinson University, Teaneck, New Jersey, in 1985. He received the Stephen W. Brener Lodging Hospitality Silver Plate Award at the 29th Annual New York University Hospitality Industry Investment Conference in 2007.

Please visit http://www.miravalresorts.com for more information.

Mr. Rudnitsky can be contacted at 720-428-6557 or srudnitsky@miravalresorts.com

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.