Editorial Board   Guest Author

Mr. Raz

Jonathan M. Raz

Director of Food & Beverage, Waldorf Astoria Orlando

With nearly 20 years of experience in food and banquet operations, Jonathan M. Raz brings a passion for innovative cuisine to his position as director of food and beverage at Waldorf Astoria Orlando and Hilton Orlando Bonnet Creek. Mr. Raz manages the F&B operations of the hotel complex, including 12 dining outlets, in-room dining service for 1,500 guest rooms and an extensive banquet facility. Offering over eight years of experience as director of food and beverage under the Hilton umbrella, Mr. Raz plays a pivotal role in the property's renowned culinary program, where he works with more than 150 chefs to develop delectable dining experiences and creative group catering menus that continue to earn top honors in food and beverage excellence. Mr. Raz's greatest joy comes from developing original restaurant and bar concepts that provide guests with a customized dining experience. A natural leader, Mr. Raz relishes mentoring and collaborating with his culinary team, helping them hone their skills and push creative boundaries. Exposed to the food operations business at an early age by his father, a food and beverage director himself, Mr. Raz constantly challenges his chefs to develop new approaches to their cooking with a focus on creating ahead-of-the-trend menus that still evoke the comforts of classic dishes. While the majority of his day is spent in operations, Mr. Raz makes time to interact with guests and strives to provide an unforgettable dining experience for every visitor who sets foot in his restaurants. Mr. Raz began his career as the banquet manager at DoubleTree Guest Suites in New York City, working his way up to assistant director of banquets and events at the Waldorf Astoria New York, where he oversaw the operation of presidential dinners and exclusive galas. He continued his career with Hilton as assistant director of food and beverage at Hilton Americas and as director of food and beverage at Hilton Baltimore before his most recent position as director of food and beverage at Hilton Orlando, overseeing all kitchen operations, budgeting and restaurant concepts. Mr. Raz made a name for himself as a culinary leader when he helped open Hilton Baltimore, recruiting all leadership positions and directly supervising the executive chef, director of catering, director of banquet operations and assistant director of food and beverage. An avid cook, Mr. Raz brings his culinary expertise home with him, where he enjoys spending quality time with his wife and three children, dining out and finding time for an occasional round of golf.

Please visit http://www.hilton.com for more information.

Mr. Raz can be contacted at 407-597-5500 or jonathan.raz@hilton.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.