Editorial Board   Guest Author

Mr. Stormont

Jim Stormont

President, Stormont Hospitality Group, LLC

Jim Stormont co-founded Stormont Hospitality Group, LLC in 2001 after the sale of Stormont Trice Corporation, a full service hotel management firm in which Mr. Stormont was a principal and the Chief Financial Officer. In 2012 Mr. Stormont re-launched Stormont Hospitality Group as a hotel developer, financial advisor, and asset manager in addition to his ongoing partnership at Grove Street Partners, a real estate firm where Mr. Stormont lead the hotel development and finance practice until 2015 when he resigned from Grove Street to focus solely on Stormont Hospitality. Mr. Stormont's 30 year career in hotel development and finance began at Marriott International and has included positions as CFO of Stormont Trice Corporation., Executive Vice President of Noble Investment Group LLC, Partner at Grove Street Partners, LLC and President at Stormont Hospitality Group, LLC. Throughout his hotel career, Mr. Stormont has gained invaluable experience in all aspects of the development, operation and ownership of hotels, conference centers and resorts. He has played an instrumental lead role in the successful structuring, financing and development of hotels, conference centers and resort properties totaling more than $1 billion. A majority of these hospitality projects have involved structuring economically challenging and complex public/private partnerships requiring extensive legal and financial negotiations with multiple parties. Mr. Stormont has gained a national reputation for public/private hotel development expertise. An Atlanta, Georgia resident, Mr. Stormont and his wife of over 33 years, Beth, have three children, Sarah, Mac and Andy, ages 28, 25, and 23. Sarah attends graduate school in Austin TX, Mac is a consultant with Deloitte in Boston, MA, and Andy is a Financial Analyst in Atlanta, GA. Mr. Stormont is a graduate of Middlebury College (B.A. in Economics) and Cornell University's Johnson Graduate School of Management (M.B.A. in Finance) and is involved in numerous community activities. Mr. Stormont is a Member at the Rotary Club of Atlanta, a Member of the Livable Communities Council of the Urban Land Institute, the past President of his Homeowner's Association, and a former Board Member (Finance Committee Chairman) at Atlanta Country Club where he plays to a scratch handicap. He is a recent golf Club Champion and has qualified and played in both the US Senior Open and the US Senior Amateur golf tournaments.

Please visit http://www.stormonthospitality.com for more information.

Mr. Stormont can be contacted at 770-818-4198 or jstormont@stormonthospitality.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.