Editorial Board   Guest Author

Mr. Steinberg

Larry Steinberg

Sr. Vice President & Chief Technology Officer, Agilysys

Larry Steinberg holds the position of senior vice president and chief technology officer at Agilysys. Agilysys is a leading technology company that provides point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. Mr. Steinberg is responsible for fostering and developing the company's enterprise vision as well as leading the enhancement of the company's in-market products. He was instrumental in envisioning and launching the groundbreaking Agilysys rGuest® product suite, which includes solutions for property management, payment processing, self-service kiosk, analytics, and restaurant reservations and table management. Prior to joining Agilysys, Mr. Steinberg was a development manager for Microsoft, where he focused on automation, interoperability, cross-platform initiatives, and cloud and datacenter management solutions. He joined Microsoft in 2007 as a result of the company's acquisition of Engyro, where he had served as chief technology officer. Mr. Steinberg was responsible for strategic technology initiatives, product development and solution services delivery. Prior to that, he was a founder and director of Dirigo Inc., an enterprise systems management company that delivered commercial products and services to the management industry. He was also the founder and manager of eSpecto Inc., which specialized in the development of e-business monitoring and management software applications. Mr. Steinberg holds a Bachelor of Science degree from Kent State University. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA, and offices in Singapore, Hong Kong, Malaysia and the Philippines.

Please visit http://www.agilysys.com for more information.

Mr. Steinberg can be contacted at 877-369-6208 or larry.steinberg@agilysys.com

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.