Editorial Board   Guest Author

Mr. Cicero

Sam Cicero

President, Cicero's Development Corp.

Sam E. Cicero, Jr. took over the helm as president of Cicero's Development in 2012 after a successful 35-year career working in all departments of the company. His responsibilities included working on the construction team developing expertise in the various trades, as well as working in the administrative side of the business where his responsibilities included human resources, accounts receivable, information technology and sales and marketing. Today, Mr. Cicero oversees the daily operations of the business and is involved personally with each project, troubleshooting potential challenges and their solutions, communicating with project owners and representatives updating them on the progress of their project. Having been mentored by his father, Mr. Cicero holds the key values and leads the team in the traditions that have made Cicero's a respected leader in the construction and commercial renovation industry, and has played a significant role in keeping Cicero's at the forefront of quality and innovation. After developing expertise in executing their Renovationomix® program and its many divisifered systems, he became a principal developer of the company's highly successful Disruption Avoidance Management (DAM) program that enables hotel clients to continue operating and maintaining high guest satisfaction levels throughout the renovation process. For over 3 decades, Mr. Cicero worked with his father to assemble a team of professionals respected for their commitment to customer service and quality work. Their track record for meeting deadlines and keeping to budget requirements have been second to none, demonstrating how well they know the renovation and construction process. Mr. Cicero solutions-oriented style has earned him a reputation among colleagues and clients alike for his ability to develop solid strategies, handle conflicts and resolve challenging situations. He has also earned industry awards for the company's high standards of excellence. Sam Cicero, Jr. holds all licensing requirements for the various state and municipalities where Cicero's does business, and is uniquely qualified to take Cicero's Development to even greater heights.

Please visit http://cicerosdev.com for more information.

Mr. Cicero can be contacted at 866-904-0141 or secicero@cicerosdev.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.