Editorial Board   Guest Author

Mr. Caliendo

Gino Caliendo

General Manager, Hyatt Regency Jacksonville Riverfront

Gino Caliendo has served as the general manager of Hyatt Regency Jacksonville Riverfront, the largest convention hotel between Atlanta and Orlando, since May of 2014. He has more than 33 years of experience in the hotel industry, all with Hyatt hotels and resorts across the U.S., and he most recently served for six years as the general manager at Hyatt Regency Hill Country Resort and Spa in San Antonio, Texas. Prior to Hill Country, Mr. Caliendo served as general manager for the Hyatt Regency Miami, Hyatt Regency Coral Gables and Hyatt Regency Deerfield. He also held various other food-and-beverage positions, including opening the resort on Grand Cayman, Grand Hyatt Tampa, Los Angeles and New Orleans. Mr. Caliendo oversees all aspects of hotel operations. As the general manager for the region's largest convention hotel, he works with local convention, tourism and development officials to attract more business to the area. Of special focus for Mr. Caliendo is the hotel's ongoing initiatives to support downtown economic development, positioning the city for future growth. He is also an active supporter of “Hyatt Thrive,” the company's global corporate responsibility initiative, and he has led a number of projects that give back to the local community and residents. Mr. Caliendo grew up in Pittsburgh, Pennsylvania, and studied at Duquesne University. He lives in Jacksonville with his wife of 25 years, Kyla. He enjoys spending time with his family and friends, good conversation, fine wine, excellent food, good books, watching movies, fly-fishing, animals and fantasy football.

Please visit http://www.hyatt.com for more information.

Mr. Caliendo can be contacted at 904-588-1234 or gino.caliendo@hyatt.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.