Editorial Board   Guest Author

Mr. Caliendo

Gino Caliendo

General Manager, Hyatt Regency Jacksonville Riverfront

Gino Caliendo has served as the general manager of Hyatt Regency Jacksonville Riverfront, the largest convention hotel between Atlanta and Orlando, since May of 2014. He has more than 33 years of experience in the hotel industry, all with Hyatt hotels and resorts across the U.S., and he most recently served for six years as the general manager at Hyatt Regency Hill Country Resort and Spa in San Antonio, Texas. Prior to Hill Country, Mr. Caliendo served as general manager for the Hyatt Regency Miami, Hyatt Regency Coral Gables and Hyatt Regency Deerfield. He also held various other food-and-beverage positions, including opening the resort on Grand Cayman, Grand Hyatt Tampa, Los Angeles and New Orleans. Mr. Caliendo oversees all aspects of hotel operations. As the general manager for the region's largest convention hotel, he works with local convention, tourism and development officials to attract more business to the area. Of special focus for Mr. Caliendo is the hotel's ongoing initiatives to support downtown economic development, positioning the city for future growth. He is also an active supporter of “Hyatt Thrive,” the company's global corporate responsibility initiative, and he has led a number of projects that give back to the local community and residents. Mr. Caliendo grew up in Pittsburgh, Pennsylvania, and studied at Duquesne University. He lives in Jacksonville with his wife of 25 years, Kyla. He enjoys spending time with his family and friends, good conversation, fine wine, excellent food, good books, watching movies, fly-fishing, animals and fantasy football.

Please visit http://www.hyatt.com for more information.

Mr. Caliendo can be contacted at 904-588-1234 or gino.caliendo@hyatt.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.