Editorial Board   Guest Author

Mr. Kalanda

Jan Kalanda

Co-Founder, Morgansheer Hospitality

Jan Kalanda is a co-founder of Morgansheer Hospitality, an in-house hospitality team at Level Group, an innovative, full-service commercial and residential New York real estate brokerage company.

Born in Czechoslovakia, Mr Kalanda emigrated to the U.S. in 1983, becoming an American Citizen in 1989. Mr. Kalanda began his 32-year hospitality career as Chief Engineer at the Garden City Hotel in New York. This experience at an iconic, 1874 Long Island landmark, with 272 rooms, multiple restaurants, conference facilities and a spa, laid the foundation for his successful career in property and hotel management.

In 2002, Mr. Kalanda became a founding member of HK Hotels. As Executive Vice President he oversaw the development, opening and operations of six properties over a 15 year span in New York and Prague. With HK Hotels, Kalanda was responsible for all aspects of the pre-opening from design, to construction, to coordinating the opening with the property supporting and operations teams.

The luxury properties became premiere boutique hotels in NYC and Prague, including the 100-room Wales Hotel, the 103-room Elysee Hotel, 50-room Casablanca Hotel, 60-room Library Hotel, 73-room Giraffe Hotel and the 52-room Aria Hotel in Prague.

In 2008 Mr. Kalanda joined the Gansevoort Hotel Group, a young and dynamic company that had the vision to develop its first property in New York's Meatpacking District. The hotel became the company's flagship and led to a complete renaissance in the area.

As part of the Executive team, he was instrumental in searching, developing and opening new properties. A further three properties were added to the Gansevoort portfolio: the Gansevoort South in South Beach, Florida; the ultra deluxe Gansevoort Turks & Caicos; and the 249-room Gansevoort Park in Midtown, New York City. All properties are now globally established, thriving financially and remain stable.

Recently, Mr. Kalanda helped to found the in-house hospitality team, Morgensheer Hospitality, at Level Group. Backed up by Level Group's commercial brokerage resources, Mr. Kalanda and his partner, Trica Jean-Baptiste, are uniquely positioned to address the full scope of the hospitality industry's real estate needs.

Please visit http://www.kalanda.us for more information.

Mr. Kalanda can be contacted at +1 917-593 3037 or jan@kalanda.us

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.