Editorial Board   Guest Author

Mr. Butcher

Kacey Butcher

Vice President, Operations, Moncierge

Kacey Butcher comes from an extensive background in process improvement, project management, and resource planning, specifically in the case of building new teams and companies. His history as an entrepreneur led him to become certified and specialized in operational infrastructure implementation, purchasing, process change and adoption, and overcoming global scaling challenges. During his time at Monscierge, Mr. Butcher has implemented resources, processes, and scalable deployment methodologies for global projects that include Wyndham Worldwide, Travelodge UK, Diamond Resorts International and most recently the Red Lion Hotel Corporation. He is integral to partner-relationship growth, having helped formulate and secure projects for Monscierge including Apple, Cornell, Intel, Avnet, and AT&T. Mr. Butcher served for eight years in the United States Marine Corps as a Special Operations team leader and is a graduate of the Marine Corps Institute. He received multiple business and project management certifications and degrees from Texas Central College and currently is furthering his education with Kaplan University obtaining a degree in legal studies. Mr. Butcher is a creative and disciplined Operations Manager, ensuring infrastructure works for customer benefit while building world-class teams. Monscierge, Inc. provides a mobile software platform that allows hotel staffs to communicate with guests and with each other through large-screen kiosks in the lobby, smart phones, tablets, and the Apple watch. It offers Connect, a platform for iOS, Android, web, and touch-screen devices. The firm's products include Connect CMS, Connect Web, Connect Mobile, Connect Staff, and Connect Lobby. The company was founded by Marcus Robinson in 2009 and is headquartered in Oklahoma, OK.

Please visit http://www.moncierge.com for more information.

Mr. Butcher can be contacted at 888-426-5730 or kacey.butcher@moncierge.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.