Editorial Board   Guest Author

Mr. Martyna

Bobby Martyna

President & CEO, Tradavo

Bobby Martyna is co-founder and president/CEO of Tradavo. After graduating from Stony Brook University in New York, Mr. Martyna began his career at Goddard Spaceflight Center, writing satellite operations software for NASA. He subsequently moved west where he designed and developed communications technology solutions for global markets.

In 1996, Mr. Martyna launched his first entrepreneurial venture, spinning out neglected software assets of a public company into a private venture, Vertel, and re-positioning it for global success. Vertel went public in 1998. Over the last two decades, Mr. Martyna has founded and run both venture backed and bootstrapped companies, primarily in the e-commerce industry.

After identifying retail as a target market lacking in innovative technology solutions, Mr. Martyna founded Tradavo in Denver, Colorado in 2006. Tradavo built the industry's first e-commerce ordering platform for hotel markets and pantries, working directly with Marriott International to define and roll out a groundbreaking solution for simplifying wholesale purchases.

Over the last decade, Mr. Martyna drove Tradavo to add design, merchandising and technology solutions for hotels, enabling Tradavo to claim the clear industry leadership position in Managed Pantry solutions. Today, Tradavo works across all major brands, chain scales and owner/operators as well as with many independents. Tradavo continues to lead the industry with innovative design services for a number of leading hotel brands and owner/operators.

The Company is also leading the strategy of transforming lobby retail into a compelling guest destination, rather than simply for grab ‘n go impulse purchases. Additionally, Mr. Martyna drove the design and implementation of Visuality™, an innovative iPad-based solution for design, merchandise planning, guest retail checkout, inventory management and task management, further advancing Tradavo's leadership position in the hospitality market.

Through Mr. Martyna's vision and the team's execution, Tradavo has become the go-to provider for retail solutions in hotel retail and currently serves 2,500 hotels throughout North America and dozens around the world.

Please visit http://www.tradavo.com for more information.

Mr. Martyna can be contacted at 510-432-4577 or bmartyna@tradavo

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.