Editorial Board   Guest Author

Mr. Langston

Andy Langston

North America Enterprise Account Manager, Aptilo Networks

Andy Langston as North America Enterprise Account Manager works across North America to bring Aptilo's extensive experience in Wi-Fi service management to enterprise customers. As evidenced by his numerous years of work in the engineering field, Mr. Langston has always shown a passion for understanding technologies and for helping companies find innovative solutions to their specific needs. Mr. Langston has been in the wireless networking industry for more than 10 years, working for multinational corporations in account management and business development. His background in the enterprise WLAN space includes more than six years with Samsung and Motorola. Mr. Langston's experience includes working with Fortune 100 companies, and spearheading channel development, marketing, and new business launches. He has earned several higher education degrees. He holds a degree in mechanical engineering from Auburn University. He also earned an MBA from the University of North Carolina at Chapel Hill. Aptilo Networks is a leading provider of carrier-class systems to manage data services with advanced functions for authentication, policy control and charging. Aptilo Service Management Platform™ (SMP) has become synonymous with Wi-Fi service management and Wi-Fi offload in large-scale deployments with 100+ operators in more than 75 countries, and is a critical component of Wi-Fi calling and IoT.

Please visit http://www.aptilo.com for more information.

Mr. Langston can be contacted at 972-767-6901 or andy.langston@aptilo.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.