Editorial Board   Guest Author

Mr. Tamayo

Ivan Tamayo

Director of Sales & Marketing, Adelphi Hospitality Group

Ivan Tamayo is the Director of Sales & Marketing at the Adelphi Hospitality Group (AHG), a luxury hospitality development and management company located in Saratoga Springs, New York. In his role, Mr. Tamayo oversees AHG's two projects in Saratoga Springs, The Adelphi Hotel and its accompanying restaurant, modern American Steakhouse Salt & Char. Drawing on nearly 15 years of experience in the hospitality industry, Mr. Tamayo brings a wealth of sales and marketing knowledge to AHG. His hotel career started in Miami, where Mr. Tamayo served as Marketing Coordinator at Trump International Beach Resort. Mr. Tamayo subsequently worked for numerous luxury boutique hotels in Miami including the Mandarin Oriental, The Setai Hotel, Soho Beach House and The Betsy Hotel. Mr. Tamayo's next opportunity led him to New York City, where he landed a job at the QUIN as Director of Sales, and most recently served as the Regional Director of Leisure & Entertainment Sales at the Gansevoort Hotel Group where he played a pivotal role in increasing production into both its New York properties. Using his experience in segmenting and managing the Gansevoort Hotel Group's entertainment market, Mr. Tamayo works to globally establish The Adelphi Hotel Brand as a premier destination boutique resort. Locally, He serves to create a presence for the hotel in the Saratoga Springs community that commemorates the destination's rich history while participating in its ever-changing landscape. Mr. Tamayo is an instrumental team player to the AHG and helps to increase the hotel's visibility. With his vast experiences, he is a valuable asset to the company

Please visit http://www.adelphi-hospitality.com for more information.

Mr. Tamayo can be contacted at 518-766-7100 or ivan.tamayo@adelphi-hospitality.com

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.