Editorial Board   Guest Author

Mr. Obie

Brian Obie

Founder, Obie Hospitality

Brian Obie has had lots of crazy-big ideas in his 76 years. After building a very successful outdoor advertising business, which was taken public under his leadership and listed on the NASDAQ Stock Exchange, he invested in and then decided to own the Fifth Street Public Market in Eugene, Oregon, when no one imagined such an entity could thrive. The now 41-year-old market is a Eugene icon (and the city's top visitor destination) boasting highly localized food and retail, as well as office space, and most recently a boutique hotel called [Inn at the 5th][1], which Mr. Obie opened in 2012. The hotel was an immediate hit with guests and the community alike, also providing additional customers to the market and creating a fantastic synergy across operations. Then, building upon the success of the hotel, Mr. Obie transplanted the same hospitality concept across state lines to Idaho, where he recently opened the [Inn at 500 Capitol][2] in downtown Boise to great acclaim earlier this year. Mr. Obie's success in the hospitality business, however accidental and organic he claims it to be, was hard-won and smartly pursued by the humble former Eugene mayor and city councilman, who saw an opportunity in under-served Western communities for what he calls “boutique hotels that have a strong attention to detail and the complete guest experience.” Earlier this year, Mr. Obie officially launched Obie Hospitality to prepare for the future, which holds additional properties growing under the brand. In addition to his business operations and city governance service, Mr. Obie is heavily involved with the University of Oregon, completing two terms as a trustee of the University of Oregon Foundation, including as president. He is currently serving as emeritus trustee. He is also active with the Oregon Historical Society. [1]: http://www.innat5th.com/ [2]: http://www.innat500.com/

Please visit http://www.obie.com for more information.

Mr. Obie can be contacted at 541-484-0383 or bobie@obie.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.